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CarMax

San Jose, CA

4.2
89 Reviews

750 W Capitol Expy

San Jose, CA

95136

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Showing 89 reviews

May 18, 2026

Please send me the first bill asap, I need to setup payment with my bank checking acct. More

by tompham1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Munoz
May 11, 2026

Great job by Saffie and Jorge to help with my clutch replacement. They did a great job helping with the process. More

by cobrien1022
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saffie, Jorge
May 07, 2026

The Capital Expressway CarMax is a great place to visit or browse. Service is great! My latest visit took most of my day dealing with purchasing a vehicle, but it is all worth it in the end. More

by cynthia.marie.ng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank.
April 28, 2026

Daniel and Salman were phenomenal and extremely helpful. They answered all my questions and made the process go very smoothly. More

by william.brannen95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salman, Daniel
April 24, 2026

Great inventory, and the shipping option is excellent. My sales rep, Tracy was a huge help and dealt with a few issues that came up. Purchase was a bit slow, but I think they were just a bit under staffe More

by CMSJ customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tracy
April 21, 2026

I had the best experience there ever. I love the fact that they get down to business it started off on the internet and that made me feel Comfortable walking in an speaking to an agent i More

by ms.t.fortenberry40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SilverSun’s Homer care
April 21, 2026

The staff were very pleasant and very helpful in answering any questions I had. They made the whole process very easy. I will definitely recommend them to anyone interested in buying a car. More

by Krissywillow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aldo
April 20, 2026

As a foreign expat with a language barrier, I was incredibly impressed by Ms. Shelby Franklin’s patience and willingness to use a translation tool to ensure everything was clear. Shelby handled the e More

by Happy Driver
Recommend Dealer
Yes
Employees Worked With
Shelby Franklin
April 16, 2026

Car was shipped and had multiple defects and mechanical issues that is taking forever to be addressed. I paid for a car that can’t be driven and would like some sort of compensation for this issue. Some we More

by jamescool6636
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
April 01, 2026

Everything and everyone were great i would recommend this place to my friend family coworkers More

by chikislara1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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