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CarMax

San Jose, CA

4.2
89 Reviews

750 W Capitol Expy

San Jose, CA

95136

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Showing 89 reviews

September 21, 2025

Everything was good except that when I got home and was showing my family the new vehicle it still has trash in the rear door pockets from previous owner. It was very disappointing specially when they said More

by torped003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
September 18, 2025

Jose had the process go by smoothly with me leaving happy in a new car. More

by mariahsoto2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
September 03, 2025

The dealership did a good job, transported to dealership near me, arranged the 24 hour test drive, drop off was easy, and purchase appointment had the car ready for pickup. Very smooth transaction much les More

by RickLSpring
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amar Lakham(?), Fred Williams,Jazzmine Heinis(?)
August 26, 2025

I had a positive experience with CarMax Capitol Expressway. The salesperson was very knowledgeable and helpful. Good value on the trade-in. More

by aoksurf
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Uram
August 25, 2025

I was very interesting with the sale man that all, I will be back for next time More

by Can Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Saleh
August 24, 2025

My whole experience with Carmax was great. I found the process to be easy, professional, and fair. I especially want to thank the San Jose CarMax Associate, Dajionna Robinson. Deja was wond More

by Stu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dajionna (Deja) Robinson
October 05, 2022

Very transparent the whole process. From beginning all of way to the day I left the dealership with the vehicle. More

by Bautistaapolinar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick
December 15, 2021

NOBODY has contacted me at all! I'm interested in one of their vehicles and see how it can be transferred to another location closer to me, and crickets, nothing, nada. I'm very disappointed. More

by zelayatutoring
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobody contacted me.
September 14, 2019

Horrible service! Quick to take your money for car transportation, then unresponsive to messages. Waste of time. Good thing I took my money elsewhere and got a better c More

by NewMBGLE350owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl
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