CarMax

When I picked up the mini JCW clubman I was pleased overall, but noticed that one molding was damaged on the hood and one molding was missing on the passengers front door opening. I was promised the overall, but noticed that one molding was damaged on the hood and one molding was missing on the passengers front door opening. I was promised these moldings would be taken care of immediately… That they would be ordered, and it was no problem whatsoever.… They would take care of it. I’m now at six weeks owning the car and I still don’t have my moldings. I keep getting told that they will return my phone calls and emails, but nobody has done so. More

Every bit of my car buying experience at the Oxnard CarMax was a delight. My experience, from Sylvia in Sales to Celina in Service, all 5 Stars in courtesy, kindness, professionalism, knowledge, prompt CarMax was a delight. My experience, from Sylvia in Sales to Celina in Service, all 5 Stars in courtesy, kindness, professionalism, knowledge, promptness, and attention. I highly recommend them! They made buying a used car easy and the way it should be. More

Abel was awesome, he helped me find a good quality car almost instantly. I went in with the intention to just look but found a car that will last me a long time. Definetly one of the best experiences I’ve almost instantly. I went in with the intention to just look but found a car that will last me a long time. Definetly one of the best experiences I’ve had shopping for a car More

This was the first time that I bought a car at CarMax, and I was very impressed with the service. and I was very impressed with the service. More

The service was very successful and satisfied the guy was professional and knowledgeable enough that the process was done very quickly and easy professional and knowledgeable enough that the process was done very quickly and easy More

Dealing with Bob Parslow was a pleasure. ..No high pressure sales nonsense. His follow up was excellent. A 5 Star salesman! ..No high pressure sales nonsense. His follow up was excellent. A 5 Star salesman! More

Worked with Abel and not sure I would have purchased the car without his patience and communication over a couple of weeks. car without his patience and communication over a couple of weeks. More

Bought an Audi A4 from CarMax and as always they are very professional and upfront. I would definitely use them again. professional and upfront. I would definitely use them again. More

Sales experience was perfect, follow-up on promises made - 0 stars. During the buying process, we noticed four scrapes on the rear bumper that weren't listed on the CarMax site for the car. The sales person - 0 stars. During the buying process, we noticed four scrapes on the rear bumper that weren't listed on the CarMax site for the car. The sales person said, she would have someone from service call no later than the Wednesday after the car purchase (three business days). By that Thursday, no call from service. I emailed her and she said she would contact service. Now, eight days later no call from service so I took the car to an autobody shop to touch the paint up. More

Great service and good practices to ensure a good car buying experience. I plan to buy my next car here as well. buying experience. I plan to buy my next car here as well. More