CarMax

When I said to Sean, upon meeting him, "I have had this car for 24 yrs and I have never driven a Prius"...........I was actually hoping he could HEAR that I needed help. I had to ask for help starting th car for 24 yrs and I have never driven a Prius"...........I was actually hoping he could HEAR that I needed help. I had to ask for help starting the car when test driving. then I had to ask how to get the car out of park, when leaving with my car. OLD PEOPLE who have OLD CARS need more orienting, is my request for others who are not at all techy like me. I love my car! thanks for your making it much easier. oh, and how about when someone brings in a Cashiers Check hrs after getting it at a big bank, you then do not need to call that bank and ask them is it was my money??? and if indeed there was adequate funds. More

No hassle! Very professional! This was the 4th car my family has purchased from CARMAX! Amazing deals, customers service! Highly recommend! Very professional! This was the 4th car my family has purchased from CARMAX! Amazing deals, customers service! Highly recommend! More

I have purchased several cars from a dealership and by far CarMax and my salesman Christian were the easiest and most transparent experience I have ever had. I would recommend CarMax over and over again far CarMax and my salesman Christian were the easiest and most transparent experience I have ever had. I would recommend CarMax over and over again More

No pressure at all by any seller! Best thing you can go out looking and when u see any vehicles that you like you go and question it,prices already set ,besides many others good thing Best thing you can go out looking and when u see any vehicles that you like you go and question it,prices already set ,besides many others good things about More

Cole was awesome! He made purchasing both vehicles so easy, and it was done without the stereotypical pressure that comes with buying a used car. He made purchasing both vehicles so easy, and it was done without the stereotypical pressure that comes with buying a used car. More

Appreciated the Carmax team’s knowledge, efficiency and wide scope in finding car we wanted! wide scope in finding car we wanted! More

Great customer service, George was very helpful and took his time to explain the process. Highly recommend. his time to explain the process. Highly recommend. More

This experience reminded me why we prefer CarMax over regular dealerships. There was NO hassle and our salesman, Eric Johnson, was very personable and patient. They had a large variety of cars but we had regular dealerships. There was NO hassle and our salesman, Eric Johnson, was very personable and patient. They had a large variety of cars but we had one shipped from another location. It arrived by the next weekend so we went back and were able to purchase the car. We spent much less time there than normal dealerships as well. This was our 2nd CarMax purchase and it definitely won’t be our last. More

This is the second time we used Carmax to buy a specific used car. We foiled the same procedure for both. We located the car we wanted and had it shipped to the Oxnard store. We looked it over, road tested used car. We foiled the same procedure for both. We located the car we wanted and had it shipped to the Oxnard store. We looked it over, road tested and we decided to buy it. From this point we talked to a very knowledgeable sales person. She started the paperwork and by that afternoon we drove away in our new car. Recieved the registration and pink slip in about a month. More

The vehicle purchase was as easy and straight forward as it can be. My only issue is that I was sold a vehicle that wasn't 100% as described. I noticed a coolant leak about the 3rd day I had it. I called th it can be. My only issue is that I was sold a vehicle that wasn't 100% as described. I noticed a coolant leak about the 3rd day I had it. I called the service department and no answer, so I left a message to let them know I noticed my coolant was low and that there was possible a leak. I did not receive a call back at all. I also called their office number on Google and the rep I spoke with left them a message for them to contact me as well, still no call. I had to call their store again but this time I transferred myself to the sales team and not service. The rep I spoke with was able to get me through to service and to which I was able to finally schedule a service at almost 9 days of already having the vehicle. I work 2 jobs so I had to wait until I had an entire off day to bring my vehicle in to be serviced. Very inconvenient for me to have the car not even a month and already have to bring the vehicle in for service. Infiniti Q50 More