CarMax

There have been problems, miscommunications, and screw ups in the process with them. Even problems with things not working on the car I bought right off the bat. But to my surprise Carmax has gone out of ups in the process with them. Even problems with things not working on the car I bought right off the bat. But to my surprise Carmax has gone out of there way to make everything right. And without any hassles, and have done so joyfully. In the end I’m glad I came here and would do it again. More

This is my 3rd vehicle to buy form carmax, should be enough reccomendation words.now wasting my time and energy enough reccomendation words.now wasting my time and energy More

Overall it was a very good experience. Very quick service. our sales person, Bill Dearman was good and I would recommend him to anyone . Very quick service. our sales person, Bill Dearman was good and I would recommend him to anyone . More

After giving 13,000 down I couldn’t even get my car cleaned or detailed. I was told they were going to wash and clean it and that never happened. Crumbs in the seats and carpets dirty dash dusty. On cleaned or detailed. I was told they were going to wash and clean it and that never happened. Crumbs in the seats and carpets dirty dash dusty. On top of that even with warranty purchase I’m having to wait over a month to get an appointment for a repair. Thank god it’s a minor repair, I’m dreading the day I need an actual large repair. The excuse I have gotten for both things is that they are short staff but no offers to clean it later or anything. Not impressed at all. If it wasn’t for loving the truck I would have returned it. More

Derek is very professional and patient. this is my son first car, Thank you for his recommendation and help! this is my son first car, Thank you for his recommendation and help! More

Everything went great Carlos was really nice and had everything ready for when we came in everything was ready all we had to do was sign the paper work and pay the down payment and we were off with our everything ready for when we came in everything was ready all we had to do was sign the paper work and pay the down payment and we were off with our vehicle. More

Great customer service experience I’ve ever had . Bill was great he made sure I understood everything I needed to understand. Helped me with questions that I had later . Bill was great he made sure I understood everything I needed to understand. Helped me with questions that I had later . More

Everything from start to finish with Tim was amazing,and stress free. Loved it there. stress free. Loved it there. More

.From the first time I called in to inquire about a car everyone was extremely nice and helpful. Eisa was super sweet and got me into the car at record speed. everyone was extremely nice and helpful. Eisa was super sweet and got me into the car at record speed. More

Great experience. I arrived at 10 am and left at 1215 with my keys. I have not purchased a vehicle since 2014 and it took over six hours. This was a game changer at C I arrived at 10 am and left at 1215 with my keys. I have not purchased a vehicle since 2014 and it took over six hours. This was a game changer at Carmax More