CarMax
Fort Worth, TX
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I would have rated it a 5 but the vehicle check engine light came on in less than a week of buying the car. Trying to schedule service has been a nightmare. I was referred to three outside mechanic shop light came on in less than a week of buying the car. Trying to schedule service has been a nightmare. I was referred to three outside mechanic shops but was unable to get service due to Carmax system issues. Finally received a vehicle diagnosis, the manifold and gaskets need to be replaced. Still have to wait to get approval from Carmax to approve repairs. More
As long as Carmax been around, I’ve never went to them and I regret it. This process was so smooth. No wait time I was in and out. I will recommend anybody to go get them a vehicle from Carmax. they’re th and I regret it. This process was so smooth. No wait time I was in and out. I will recommend anybody to go get them a vehicle from Carmax. they’re the best. More
I had a great experience at CarMax McKinney, Texas buying my Lexus and trading in my Nissan. The entire process was smooth, transparent, and stress-free. Mario and Hanzela were excellent to work with. I w my Lexus and trading in my Nissan. The entire process was smooth, transparent, and stress-free. Mario and Hanzela were excellent to work with. I was especially impressed with their communication—they kept me informed every step of the way, answered all my questions clearly, and made sure everything moved along smoothly without any pressure. The trade-in process was quick and fair, and purchasing the Lexus was easy and straightforward. This was one of the best car-buying experiences I’ve had, and I would absolutely recommend CarMax McKinney, especially if you get the chance to work with Mario and Hanzela. More
I have purchased two cars now from CarMax and referred my son, so we have shopped with this car company three times due to the quality of cars first and the customer service is as special as possible. The fa son, so we have shopped with this car company three times due to the quality of cars first and the customer service is as special as possible. The facility is always clean which is a plus. More
Carmax was a big help in finding my perfect first car! Gave me lots of recommendations and honest reviews when it came to the car. Eisa was the one who helped me. I really appreciated his help. Gave me lots of recommendations and honest reviews when it came to the car. Eisa was the one who helped me. I really appreciated his help. More
David Partain Was so helpful with transferring my new vehicle from one state to the other he kept me informed on every decision and I wouldn’t have my new vehicle without his syllable, professionalism I vehicle from one state to the other he kept me informed on every decision and I wouldn’t have my new vehicle without his syllable, professionalism I would recommend Carmax to my friends and family for sure More

