
CarMax
Fort Worth, TX
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Eisa and everyone involved in the purchase of my car were very professional. Answered all my questions with patience and knowledgeable about all answers. very professional. Answered all my questions with patience and knowledgeable about all answers. More
Eisa was easy to work with, professional, and very helpful. He answered all my questions and took us around to see the cars I had planned to look at. helpful. He answered all my questions and took us around to see the cars I had planned to look at. More
Excellent service from the moment I walked in, I was greeted and a sales person was available to help me. Got to drive two cars. Found the one I liked best! greeted and a sales person was available to help me. Got to drive two cars. Found the one I liked best! More
Alizee Carter in service went above and beyond. Tow facility brought in vehicle and with a full stacked service center and even change in staff, she stayed on top of my needs and didnt waste time g Tow facility brought in vehicle and with a full stacked service center and even change in staff, she stayed on top of my needs and didnt waste time getting my vehicle fixed. Travis (manager with the store) during one day she was gone personally updated me to keep things consistent and even made sure I was put into a loaner while they figured out the claim for the rental with the extended warranty company when they didn't have too!! Than the cherry on the top when they did, they helped me out at the end with expenses and deductible when they weren't required too. Its the peace of mind AFTER I buy the car that makes it the reason this is my 4th purchase from CarMax! Very HAPPY:) More
I wouldn't give them a star since i paid my vehicle on the day it was due and i paid it off early they reported a late payment. Due to the payment date was a Sunday and they did not get funds until 2 day the day it was due and i paid it off early they reported a late payment. Due to the payment date was a Sunday and they did not get funds until 2 days after. Really dumb a__ I paid 10 of those payments early as pay off date is in 2022 . Do not buy a car here.. Also if in summer and has a sun roof as to go thru a car wash to test for leaks. Especially if your in Texas in the summer. More