CarMax

My dealer was very fast, professional, and flexible. He catered to my needs and made sure I did not leave without a car. He catered to my needs and made sure I did not leave without a car. More

Excellent trade in value. Carmax offered $5500 more than anywhere else we went. Great experience Carmax offered $5500 more than anywhere else we went. Great experience More

Great trade in on my car. Customer service was very good & helpful. Service dept. was good also. Customer service was very good & helpful. Service dept. was good also. More

I will never go to another dealership! CarMax was easy and fast for my husband and I. Since than we've brought two people to purchase a car! CarMax was easy and fast for my husband and I. Since than we've brought two people to purchase a car! More

Wonderful customer service & easy buying process. We are very pleased with our car buyomg experience. We are very pleased with our car buyomg experience. More

Perfect service from beginning to end of the sale. From Ram (salesman) to everyone else was very professional. From Ram (salesman) to everyone else was very professional. More

Dealership was clean, salesman was friendly and knowledgeable was able to answer questions. Dealership needs driving cart to get through lot for those with disabilities. knowledgeable was able to answer questions. Dealership needs driving cart to get through lot for those with disabilities. More

The car we purchased was shipped from your Austin location. When we got the text that it was ready to test drive we showed up and the car was filthy. There were leaves in the cup holder and scuff mar location. When we got the text that it was ready to test drive we showed up and the car was filthy. There were leaves in the cup holder and scuff marks as well as stains in the trunk. After purchasing the vehicle, I only did so because that's the model my daughter wanted, it was barely wiped down. Now I have to pay to have it detailed as there's a smell as well. We were told by our sales rep they would order new key fob. That service would reach out. After two weeks of never hearing from someone I called. Still waiting for them to reach back out to see if key guy can come to us. So far I haven't been impressed, and will probably not purchase another vehicle with your company. More

Everything went fairly smoothly with the purchase of my vehicle. The sales associates were informative and professional. They addressed the questions & concerns that I had. The only issue was the tire pres vehicle. The sales associates were informative and professional. They addressed the questions & concerns that I had. The only issue was the tire pressure lights that were on when I took possession. They should have corrected this (reset the TPM). I had to go to Discount Tire twice to get it reset. They did tell me to bring the car back to check this, but DT was closer to where I lived. This was a minor issue, so I still gave 5 stars. Overall, the vehicle was in excellent condition and I love the car. More

Very nice people and very clean Place and very fast on the paper work and nice cars the paper work and nice cars More