CarMax

I walked into the dealership looking for an inexpensive truck or car, and I wanted it in the inventory on the lot...no shipping it in. Emanuel brought up the pics on the computer, compared prices, and we truck or car, and I wanted it in the inventory on the lot...no shipping it in. Emanuel brought up the pics on the computer, compared prices, and we went to look at the vehicle...a Kia Soul. I wanted a truck, but the Kia hatchback served me needs...so I took it. The financing department figured out things okay, but not too happy about a 13% interest rate. I really wanted a monthly payment around $150, but the best they would was $280. I have been driving it now for a few days...not up to speed on all the gadgets on it yet, but it seems to get the mpg I was expecting and the heater/AC works great. Overall, this is my second purchase from Carmax, and I will not hesitate to do it again. More

We were greeted with a huge smile and automatically felt at ease. That person was Mr. Loutt Moussa. He explained the process of the way CarMax works with their customers. We told him our situation and he li at ease. That person was Mr. Loutt Moussa. He explained the process of the way CarMax works with their customers. We told him our situation and he listened with great concern and care. More

I have never purchased a used car until now and was very nervous about it. I dealt with Derek at the Ft Worth/Arlington location and he was great. I felt very good about my purchase and ended up with a real nervous about it. I dealt with Derek at the Ft Worth/Arlington location and he was great. I felt very good about my purchase and ended up with a really nice older vehicle that I do not have worries about. More

I have purchased my last seven cars from CarMax from the Arlington/Ft. Worth store and my experience has always been very positive! I purchased one vehicle from the Irving store and it wasn’t a good experie Arlington/Ft. Worth store and my experience has always been very positive! I purchased one vehicle from the Irving store and it wasn’t a good experience. My intention is to always do business at the Arlington/Ft. Worth CarMax!!!! More

So, I would just like to say that I am a CarMax customer for life. They treat you amazingly, they don’t try to upsell you anything extra, and they make the process quick and easy! for life. They treat you amazingly, they don’t try to upsell you anything extra, and they make the process quick and easy! More

Everyone was helpful and the selection was good ,except for the truck that I suppose to look at wasn't ready... for the truck that I suppose to look at wasn't ready... More

Had my car ready and was in and out under an hour. The car was spotless, very well detailed, and cleaned. One of my keys ended up getting lost during transportation, and the manager had a new one made The car was spotless, very well detailed, and cleaned. One of my keys ended up getting lost during transportation, and the manager had a new one made for me a few days later. Great staff. More

Knowledgeable and respectful of my time and wants. Guided the process with ease and professionalism Guided the process with ease and professionalism More

Love the SUV , it’s exactly what I wanted. The service crew forgot to re set the maintenance schedule, I had to call and get directions on how to fix it myself. the temporary tag notice was so The service crew forgot to re set the maintenance schedule, I had to call and get directions on how to fix it myself. the temporary tag notice was some how placed inside the arm rest and the XM radio trial was not set up in the SUV. Other than that I really LOVE the SUV itself. More

There are a lot of cars to choose from and courteous agents to help though the process. agents to help though the process. More