WORST CAR DEALERSHIP EVER!!!!!!!!!!
I bought an F-150 truck from them in 2015, the second day the alternator and battery died (that should have been a sign to return it, but by then I lo
I bought an F-150 truck from them in 2015, the second day the alternator and battery died (that should have been a sign to return it, but by then I loved the truck). I PAID EXTRA for extended warranty b/c the truck was a little older. I've had nothing but PROBLEM After PROBLEM after PROBLEM with this truck. to name a few: two batteries replaced, two alternators replaced, a NEW TRANSMISSION ($3,000), AC broke, catalyc converter replaced, spark plugs and wires replaced, etc. in August 2015 (two months after having truck) the AC broke, I brought it to their service department (my first mistake was taking it to them) and I complained about this "ticking" noise that I'm hearing. on the receipt it said, and I quote, "could not hear ticking noise b/c AC is broken." REALLY? didn't even bother to figure out what it was. to make a long story short, it's the engine. I complained about that "ticking" noise and the fact it felt like it was going to conk out every time I brought the truck in. the last time I brought it there they said the spark plugs needed to be replaced. $500 later and the truck was WORST than when I brought it in. I called and complained and she said for me to bring it back (no thank you) and she had the nerve to tell me that, and I qoute, "the spark plugs was a jumping off point." REALLY? Why don't you fix what's wrong with it instead of guessing? My mechanic says there's NO WAY NO WAY they didn't know it was the engine. but now my warranty is expired and they're saying pretty much too bad, even though I complained about it several times under warranty. I also had to have the spark plugs replaced that they put in b/c they put the worst kind of spark plugs in my truck and I had them replaced the next day (more money.)) I WILL NEVER EVER EVER BUY ANOTHER CAR HERE! THEY ARE THE WORST! THE SERVICE DEPARTMENT IS INCOMPETENT, to say the least.