CarMax

Chandi was very helpful and made the experience seamless. Only issue was waiting for final paperwork to sign took 45 mins. Other than that it was great Only issue was waiting for final paperwork to sign took 45 mins. Other than that it was great More

Rick was a pleasure to work with. The car is comfortable and in wonderful shape. The car is comfortable and in wonderful shape. More

It was so nice to not be pressured the second we got there! We were allowed to look around by ourselves until we found a car we were interested in. I was very pleased with our experience!! there! We were allowed to look around by ourselves until we found a car we were interested in. I was very pleased with our experience!! More

This car buying experience was seamless, with little to no friction, and most importantly to me, fully transparent. While I can appreciate that CarMax may not have the lowest pricing possible, the smooth a no friction, and most importantly to me, fully transparent. While I can appreciate that CarMax may not have the lowest pricing possible, the smooth and pressure free experience of test driving and buying the car is definitely worth it. I never felt pressured, hounded, or pushed to do anything and that's much more than you can say about CarMax's competition. Will definitely be recommending to others. More

Great job on the sale experience. Hats-off to the Sales Manager, Nikiki!!!! Will come back again. Hats-off to the Sales Manager, Nikiki!!!! Will come back again. More

Even was excellent very knowledgeable and kind he made the process as easy and pain free as possible. Will definitely be returning to CarMax the process as easy and pain free as possible. Will definitely be returning to CarMax More

I had the best experience with Loutt, he was amazing and patient! He was honest, and very accommodating throughout the process and I really was at ease the whole time! I loved this experience and definitely patient! He was honest, and very accommodating throughout the process and I really was at ease the whole time! I loved this experience and definitely wish him success! More

We are Extremely Happy with our experience at the Carmax Plano location Ronnie and Micah were great to work with The process was fast and easy ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Plano location Ronnie and Micah were great to work with The process was fast and easy ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

Overall it was good. Wish the staff drove with us on the test drive to tell us more about the vehicle. Wish the staff drove with us on the test drive to tell us more about the vehicle. More

I have attempted to purchase 2 vehicles from CarMax. The 1st vehicle was returned because they couldn't repair the issues the vehicle had. My 2nd vehicle had to be returned due to mechanical issues. Tha The 1st vehicle was returned because they couldn't repair the issues the vehicle had. My 2nd vehicle had to be returned due to mechanical issues. Thankfully they were able to repair the issues within a week. Hopefully no issues will come again no time soon. Might I add when I purchased the 2nd vehicle the problem arose within 3 weeks after I purchased it. Thankfully I caught it soon enough to have the repairs done in a timely manner. The reason I came back the 2nd time was because my girlfriend had purchased vehicles with CarMax so I gave them the benefit of the doubt. More