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CarMax

Plano, TX

4.6
18 Reviews

4448 W. Plano Parkway

Plano, TX

75093

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Showing 18 reviews

October 25, 2025

Customer service has been great! They are outstanding in customer service and taking care of customers needs/wants and making you happy. I had to return a vehicle outside of my 10 da More

by melanieyounkman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacee
October 25, 2025

Greg was great at helping with my car getting serviced- but one of my rear view mirror accessories got broken and i was not informed. More

by Andreajsegura
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg
October 19, 2025

My first experience with CarMax! Rick was an excellent salesman….Friendly, personable and efficient. We’ll shop again😊 More

by granna4eb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
October 16, 2025

Very smooth quick transaction. Reserved vehicle and had it sent to my local dealer. Greeted by salesman and completed test drive. Was pre approved and paperwork was seamless. In an More

by rcmckinley17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaq
October 15, 2025

Fantastic experience. Process was easy and straight forward. Really enjoyed working with everyone involved in our transaction. More

by Bizbear09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan zinzuwadia
October 05, 2025

Marquis was extremely helpful during the buying process along with the gentleman in charge of financing. We love our truck so much and we are so grateful for Marquis’s knowledge and support. More

by Brittnirbanks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis
September 19, 2025

I had a great CARMAX experience shopping & then buying my 2015 Kia Soul. When the Kia developed a major engine problem in the first month, CARMAX bought the Kia back & helped me find another vehicle. I'm no More

by rickothy.pr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Abshier & Stacey Thomas
September 18, 2025

I received a fair trade for my car. Also Chan was great at helping me find my new car. More

by kmrodgers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan
September 14, 2025

I purchased a $40,000 vehicle. I am currently still dealing with service to get the vehicle up and running properly. The customer service was great, however if you're going to sell More

by Zacharytiemann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember
September 11, 2025

This was the best car buying experience ever in 50 years of driving . I was in and out in less than 2 hours. The process was so stream lined and never did I feel rushed or lied to. Lyre was amazing in he More

by Camryjgrayson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyre
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