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CarMax

Plano, TX

4.5
67 Reviews

4448 W. Plano Parkway

Plano, TX

75093

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Showing 67 reviews

April 16, 2026

It was so nice to not be pressured the second we got there! We were allowed to look around by ourselves until we found a car we were interested in. I was very pleased with our experience!! More

by ondia74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loot
April 12, 2026

This car buying experience was seamless, with little to no friction, and most importantly to me, fully transparent. While I can appreciate that CarMax may not have the lowest pricing possible, the smooth a More

by EricT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
April 12, 2026

Great job on the sale experience. Hats-off to the Sales Manager, Nikiki!!!! Will come back again. More

by cdougnovak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki
April 09, 2026

Even was excellent very knowledgeable and kind he made the process as easy and pain free as possible. Will definitely be returning to CarMax More

by Staceythomas097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
April 07, 2026

I had the best experience with Loutt, he was amazing and patient! He was honest, and very accommodating throughout the process and I really was at ease the whole time! I loved this experience and definitely More

by junincesistrunk03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loutt
April 05, 2026

We are Extremely Happy with our experience at the Carmax Plano location Ronnie and Micah were great to work with The process was fast and easy ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

by Rayh74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Lister , Ronnie
April 04, 2026

Overall it was good. Wish the staff drove with us on the test drive to tell us more about the vehicle. More

by rafael_green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah/ stacey
April 04, 2026

I have attempted to purchase 2 vehicles from CarMax. The 1st vehicle was returned because they couldn't repair the issues the vehicle had. My 2nd vehicle had to be returned due to mechanical issues. Tha More

by HotRod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rather not say
March 26, 2026

Great car buying experience. I had my car bought in less than 2 hours. After sale service was great as they replaced some unbeknownst questionable parts found after dealer inspec More

by davep555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hasan
March 23, 2026

Carmax is legit. It's not a long wait time for anything, the moment I got there and spoke with someone in a matter of minutes there was a vehicle pulled out front fo More

by redeemed12227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iyare Ahanmisi
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