CarMax

I had the best experience with Loutt, he was amazing and patient! He was honest, and very accommodating throughout the process and I really was at ease the whole time! I loved this experience and definitely patient! He was honest, and very accommodating throughout the process and I really was at ease the whole time! I loved this experience and definitely wish him success! More

We are Extremely Happy with our experience at the Carmax Plano location Ronnie and Micah were great to work with The process was fast and easy ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Plano location Ronnie and Micah were great to work with The process was fast and easy ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

Overall it was good. Wish the staff drove with us on the test drive to tell us more about the vehicle. Wish the staff drove with us on the test drive to tell us more about the vehicle. More

I have attempted to purchase 2 vehicles from CarMax. The 1st vehicle was returned because they couldn't repair the issues the vehicle had. My 2nd vehicle had to be returned due to mechanical issues. Tha The 1st vehicle was returned because they couldn't repair the issues the vehicle had. My 2nd vehicle had to be returned due to mechanical issues. Thankfully they were able to repair the issues within a week. Hopefully no issues will come again no time soon. Might I add when I purchased the 2nd vehicle the problem arose within 3 weeks after I purchased it. Thankfully I caught it soon enough to have the repairs done in a timely manner. The reason I came back the 2nd time was because my girlfriend had purchased vehicles with CarMax so I gave them the benefit of the doubt. More

Great car buying experience. I had my car bought in less than 2 hours. After sale service was great as they replaced some unbeknownst questionable parts found after dealer inspec I had my car bought in less than 2 hours. After sale service was great as they replaced some unbeknownst questionable parts found after dealer inspection free of charge. My car is in excellent condition and better than advertised. I am very happy with my purchase. More

Carmax is legit. It's not a long wait time for anything, the moment I got there and spoke with someone in a matter of minutes there was a vehicle pulled out front fo It's not a long wait time for anything, the moment I got there and spoke with someone in a matter of minutes there was a vehicle pulled out front for me to test drive. I decided to go with the first vehicle they showed me. Not long after that I was driving off in a nice vehicle. Great place, great service. More

Sales personnel were very accommodating and helpful in finding a car to our budget. Ms. Gabby was very helpful. Thank you Ms. Gabby.. finding a car to our budget. Ms. Gabby was very helpful. Thank you Ms. Gabby.. More

The process was fast and it was amazing. The agent in charge clearly explained to us everything professionally making sure no questions left unanswered. The approval was quick as well no The agent in charge clearly explained to us everything professionally making sure no questions left unanswered. The approval was quick as well no hustle.. for sure we'd love to come back for future purchases.. More

Great sales folks were able to work with me on my trade in and get the rate I wanted. Thank you! in and get the rate I wanted. Thank you! More

Easy, no appointment needed, friendly helpful staff, no haggle, no sale pitches, quick in/out haggle, no sale pitches, quick in/out More