CarMax

Rick was very helpful in the beginning we went in for an appraisal on a vehicle we had bought previously at another carmax. It was time for an upgrade. We looked at vehicles that were comparably equipped appraisal on a vehicle we had bought previously at another carmax. It was time for an upgrade. We looked at vehicles that were comparably equipped to our current vehicle. After some time we went back to find our appraisal offer. It was way lower than expected. This pushed us into a range that we did not want to be in. Rick said he had one that would meet our needs and price level. What he brought back was not what we wanted. He got a little upset when it was apparent we were not wanting a test drive. I understand that we had taken up about 45 minutes of his time at that point but, I do not appreciate being pushed into something I was not interested in. More

Me and the wife were looking for a 06 Pilot and was using a outside financing source. We looked at Carmax as i have bought 3 cars from them before. They had one Pilot we liked but we found one that we liked a outside financing source. We looked at Carmax as i have bought 3 cars from them before. They had one Pilot we liked but we found one that we liked better at another dealer. Well to make a long story short we decided to "try" to see if the other dealer could beat what we already had arranged on our own. Their "final" offer after 2 hours of going back and forth and made out to be a fool was 19.58% interest..HAHA we walked quickly In the mean time Barry called from Carmax as we had filled out some info online and said we got you approved and the interest rate was 2% better than the one we had gotten on our own and it was with the same bank!!! Also no down payment. PS The total cost at Carmax WITH the 3/36000 extended warranty was cheaper than the other dealers vehicle price without TTL and with the same features just different color. Total time in Carmax for our new Pilot just at an hour!! If you are looking for a great car and a fun buying experience please see Barry at Carmax in Plano!!! Great job Carmax More