CarMax

I recently purchased a Hyundai Elantra Hybrid from this CarMax location, and the experience was excellent. The entire process was seamless and straightforward, and the sales associate I worked with was inc CarMax location, and the experience was excellent. The entire process was seamless and straightforward, and the sales associate I worked with was incredibly helpful. More

This is our 3rd time buying a car through Car Max, and each experience was positive. We like to find the car we want, examine the prices and test drive them. The Car Max staff is always friendly and helpf each experience was positive. We like to find the car we want, examine the prices and test drive them. The Car Max staff is always friendly and helpful. This time, we had a car shipped to the Dulles location from PA, which turned out to be the one. We especially enjoy the quick process, to include re-titling and licensing through the DMV. More

This is my second time utilizing CarMax for a vehicle purchase. This time is for my son and he found the vehicle he wanted, got pretty good service, but it did take a little longer than we planned. purchase. This time is for my son and he found the vehicle he wanted, got pretty good service, but it did take a little longer than we planned. More

The process was fast, efficient, as easy as it could be. The friendly staff makes all the difference. The friendly staff makes all the difference. More

The buying experience was very good, with the sales representative, Riyad, helping us to find the perfect vehicle for our needs, whilst applying no pressure for us to make a decision. However, our exp representative, Riyad, helping us to find the perfect vehicle for our needs, whilst applying no pressure for us to make a decision. However, our experience with the Service Centre was not satisfactory, with our calls going unanswered and a failure to keep us advised on the situation regarding a replacement part that was needed. Hence the 4star rating. More

Fast process. Kind and helpful. Stuck with our appointment time. Was accommodating of physical limitations and made things easier. Kind and helpful. Stuck with our appointment time. Was accommodating of physical limitations and made things easier. More

We had an outstanding experience at CarMax purchasing my daughter Sarah's Honda CR-V Hybrid Sport-L. Ian was fantastic from start to finish. He communicated clearly throughout the entire process, answered e daughter Sarah's Honda CR-V Hybrid Sport-L. Ian was fantastic from start to finish. He communicated clearly throughout the entire process, answered every question, and made what is often a stressful experience feel easy and straightforward. There was no pressure, everything was transparent, and the entire team made the purchase smooth and efficient. If you're looking for a hassle-free car buying experience, I highly recommend this dealership. Be sure to ask for Ian. He provides exceptional customer service and truly makes the process enjoyable. More

Car Max is AOK. I had a issue where the vehicle I was to purchase was used as a loaner vehicle and I had to wait a few days to complete the transaction. I had a issue where the vehicle I was to purchase was used as a loaner vehicle and I had to wait a few days to complete the transaction. More

I had a great experience with Shan except I was promised a courtesy that they didn't honor despite following up multiple times. This completely soured the experience. a courtesy that they didn't honor despite following up multiple times. This completely soured the experience. More

I think this is the best dealership with carmax and their service with best and great job and good service. service with best and great job and good service. More