CarMax

Singh was an excellent sales rep. He was very helpful, and accommodating, Not pushy, but answered all of our questions, and assisted with all aspects of the transaction. We were a He was very helpful, and accommodating, Not pushy, but answered all of our questions, and assisted with all aspects of the transaction. We were a little disappointed in the amount offered for our trade in though. The service department needed to do a minor repair to the vehicle we bought. Their work was excellent, but we had a hard time communicating with them. Calls not answered, and they did not return calls when a message was left with them. More

The services is reassuring in is attention to detail and quality.this amply demonstrates their professionalism . Congratulations . I can easily recommend them to anyone looking to buy a vehicle . quality.this amply demonstrates their professionalism . Congratulations . I can easily recommend them to anyone looking to buy a vehicle . More

Sales and management staff was very friendly and professional during my purchase of a new vehicle. professional during my purchase of a new vehicle. More

The service was straightforward, with no real surprises. However, the information regarding taxes, tags, and title fees was difficult to locate on the website, which created a challenge when trying to secur However, the information regarding taxes, tags, and title fees was difficult to locate on the website, which created a challenge when trying to secure a loan with my private bank. More

Awesome service from Shamma Minocha. She was very professional and took care of our needs in a timely manner. She was very professional and took care of our needs in a timely manner. More

Sayf was very knowledgeable and patient . He stayed in touch with us over the phone and showed us 3 vehicles for test drive . He explained the features in great details. We did not feel rush He stayed in touch with us over the phone and showed us 3 vehicles for test drive . He explained the features in great details. We did not feel rushed or pushed into a purchase. More

Excellent service, friendly staff, smooth process, and great communication. Very happy with my car purchase. great communication. Very happy with my car purchase. More

AJ made the buying process very painless. But when we picked up the car, an OEM front license plate bracket, was to be ordered, I called to check on the status of the order and learned tha But when we picked up the car, an OEM front license plate bracket, was to be ordered, I called to check on the status of the order and learned that the bracket had not been order and it was two weeks after we picked up the car. More

We went in with a specific minivan in mind to purchase, and Kevin made the process so painless it didn’t feel like we were buying a car! He was attentive, friendly, and thorough with a client-focused appro and Kevin made the process so painless it didn’t feel like we were buying a car! He was attentive, friendly, and thorough with a client-focused approach. We were very impressed. If I ever need to purchase a quality used car or refer a friend to a dealership, Carmax will receive my recommendation. More

The sales experience wasn't bad although even though we had an appointment and were told our sales rep was available he was still tied up with another customer for most of the time. We knew what we wanted had an appointment and were told our sales rep was available he was still tied up with another customer for most of the time. We knew what we wanted so the sales part was easy. Unfortunately, the vehicle had a broken part and instead of fixing it before driving it home we let them talk us into taking the car and getting it fixed afterwards. That was a mistake as we had a very subpar experience with the service department. More