CarMax

Reese was amazing helping us out. However, we’re still waiting to hear back when we can come in and get the car touched up. However, we’re still waiting to hear back when we can come in and get the car touched up. More

Outstanding service as always! !! Manager went and got my car ready for a test drive. Anne in the business office was fabulous with the closing paperwork also. !! Manager went and got my car ready for a test drive. Anne in the business office was fabulous with the closing paperwork also. More

Employees of sale and service are excellent in customer service and very professional. They are handled things very quick and efficiently. Ann Jones from service department are exceptionally helpful to our service and very professional. They are handled things very quick and efficiently. Ann Jones from service department are exceptionally helpful to our needs. More

Professional When we walked in the door to when we left. Very courteous. Looking out For all your needs. Just have not received to paper work. Bought on the 4/16. 10 day grace period it is the 5/5. Very courteous. Looking out For all your needs. Just have not received to paper work. Bought on the 4/16. 10 day grace period it is the 5/5. More

Buying the car was fine. I've had issues afterward with the business office and service departments both wasting my time. I've had issues afterward with the business office and service departments both wasting my time. More

Great Service and follow-up from Mike Howard, Abby and their entire team. Very Easy to do business with! their entire team. Very Easy to do business with! More

Josh from carmax made our experience super enjoyable! He was very knowledgeable and not pushy at all. We will definitely recommend Carmax to our friends and family and will be a return customer when it’s He was very knowledgeable and not pushy at all. We will definitely recommend Carmax to our friends and family and will be a return customer when it’s time for another vehicle. More

Quick simple process to test drive and purchase a vehicle. Everyone was professional and enjoyable to work with. Great experience! vehicle. Everyone was professional and enjoyable to work with. Great experience! More

Great selection of autos, friendly and non-pushy sales agents. When I forgot to remove my Handicap Tag from my visor, Floor Sales Consultant Reese Wilson politely and quickly chased it down in my traded-i agents. When I forgot to remove my Handicap Tag from my visor, Floor Sales Consultant Reese Wilson politely and quickly chased it down in my traded-in auto for me. Thanks! More

Overall the process was very easy. I had the car transferred in from another CarMax area and it was waiting when I arrived for my schedule test drive time. I literally had everything I had the car transferred in from another CarMax area and it was waiting when I arrived for my schedule test drive time. I literally had everything completed and out the door with my new car in under 2 hours!! When signing the papers I was told it could take up to month to get paperwork so I can transfer my tag over. Apparently when they did the car inspection- nobody checked the tire pressure as I had to stop and add air to 3 tires before leaving town. The car did have full tank of gas so I was happy. More