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CarMax
Richmond, VA
19 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Latest Reviews
July 25, 2026
Our last six vehicle purchases have been at CarMax.
The last two we have had the good fortune to have the same team member make the experience nice and smooth. Everyone is always friendly and helpful.
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by Zac
Employees Worked With
Ty, Will(in training)
June 21, 2026
We went to CarMax primarily to check out a CT5 I paid to
send up to Richmond from NC. From the moment we walked in, we were treated very well. Chris chatted with us a bit and got our necessary information a
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by rosaleecduke
Employees Worked With
Chris
June 13, 2026
Travis was excellent to work with when I purchased my
GTI. Very helpful and would highly recommend working with him again for another vehicle purchase. Other then some computer issues, the entire purchas
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by John Detelich
Employees Worked With
Travis Keating
