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CarMax
Richmond, VA
21 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Latest Reviews
September 03, 2026
The car salesperson was not knowledgeable about
technology features in a newer model Toyota RAV4. He was unable to demonstrate any of the touchscreen capabilities and repeatedly told me to go home,
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by c52teach
Employees Worked With
Joseph Sewell
August 17, 2026
For us, to talk about the dealership is to talk about our
salesperson, Kenny Pinkard at the Richmond, VA CarMax. He was amazingly gifted at interpersonal relationship building, obviously very savvy with the
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by chrisbarrett4nd
Employees Worked With
Kenny Pinkard
July 25, 2026
Our last six vehicle purchases have been at CarMax.
The last two we have had the good fortune to have the same team member make the experience nice and smooth. Everyone is always friendly and helpful.
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by Zac
Employees Worked With
Ty, Will(in training)
