CarMax

The experience was very positive. We went there with the intent of looking at a couple of different vehicles, but rally had no intention of buying a vehicle. My wife found a Honda P We went there with the intent of looking at a couple of different vehicles, but rally had no intention of buying a vehicle. My wife found a Honda Passport and really liked it, so we purchased it. More

I have purchased several cars from CarMax in Boise. I am pleased with the cars I purchased. I am pleased with the cars I purchased. More

My car is in the shop waiting for you to give approval to the repairs. Christianson Bros. have my car and have to wait for you to approve the repair plan I took the car over to them last Wednesday and most the repairs. Christianson Bros. have my car and have to wait for you to approve the repair plan I took the car over to them last Wednesday and most of the time they have had the car they have been waiting for approval from you. I am leaving on a trip on the Fist of March. I will drive to Seattle and meet with my sister. Then we fly to Miami and catch a cruise to the Panama Canal. I need my car. Please get with the repair shop and get it fixed. I have not even had it a month. I am rating this dealership low due to my time waiting for them to approve the repairs. I would not be so upset if they were actually doing the repair but they can't until you give the go ahead. More

Very professional carmax location. Our visit was positive and everyone we dealt with was on point. Our visit was positive and everyone we dealt with was on point. More

The two sales people, Jon and Camden were great to work with. My only complaint with CarMax is their inflexibility and it almost cost them a sale. I live out of state and I couldn’t get to Boise to purchas with. My only complaint with CarMax is their inflexibility and it almost cost them a sale. I live out of state and I couldn’t get to Boise to purchase the car within the short timeframe they were willing to hold the car for me even though I offered to pay for it in full in advance. Jon helped me work around that restrictive policy and I got the. I would give the 2 sales people 5 Stars and the Boise dealership 2 stars. More

Only criticism was that the salesman Chris delayed the closing of our purchase unnecessarily long and for our inconvenience promised us a dinner gift which we never received. Otherwise it was okay. closing of our purchase unnecessarily long and for our inconvenience promised us a dinner gift which we never received. Otherwise it was okay. More

Our experience was excellent working with the Boise carmax folks. Everyone was helpful and attentive. Most importantly all of the transactions and business for trading, selling, and purchasing was extr carmax folks. Everyone was helpful and attentive. Most importantly all of the transactions and business for trading, selling, and purchasing was extremely timely which was a breath of fresh air in auto deals. More

We were in and out in less than 2 hours. No having to go see the manager 7 times to get a price. Our salesperson, Hayley was awesome as our salesperson. She was knowledgeable and made the No having to go see the manager 7 times to get a price. Our salesperson, Hayley was awesome as our salesperson. She was knowledgeable and made the process easy. More

I co-signed for a purchase of a Hyundai Sonata Hybrid a year ago. It was for my daughter. The car test drove and seemed to be in excellent condition. The car however over the last year has had something year ago. It was for my daughter. The car test drove and seemed to be in excellent condition. The car however over the last year has had something wrong with it every other month and was a constant problem. We expressed our complaints and problems and requested that we may return the car and be given a different car that is reliable. To my pleasant surprise, Carmax fulfilled our request. They bought back the Hyundai Sonata Hybrid and gave us back our down payment and even paid for expenses for $254 of mechanical work. It was a Christmas miracle. In all my years of car dealing experience I would be very surprised if you could find another dealer that would have done that. Thank you Carmax. More

I am so happy with CarMax! This is the 3rd time I have used them in 20 years. They were so helpful and pleasant and I bought the best car ever! Thank you CarMax and Anna my s This is the 3rd time I have used them in 20 years. They were so helpful and pleasant and I bought the best car ever! Thank you CarMax and Anna my salesperson in Meridian! More