CarMax

Our experience was excellent working with the Boise carmax folks. Everyone was helpful and attentive. Most importantly all of the transactions and business for trading, selling, and purchasing was extr carmax folks. Everyone was helpful and attentive. Most importantly all of the transactions and business for trading, selling, and purchasing was extremely timely which was a breath of fresh air in auto deals. More

We were in and out in less than 2 hours. No having to go see the manager 7 times to get a price. Our salesperson, Hayley was awesome as our salesperson. She was knowledgeable and made the No having to go see the manager 7 times to get a price. Our salesperson, Hayley was awesome as our salesperson. She was knowledgeable and made the process easy. More

I co-signed for a purchase of a Hyundai Sonata Hybrid a year ago. It was for my daughter. The car test drove and seemed to be in excellent condition. The car however over the last year has had something year ago. It was for my daughter. The car test drove and seemed to be in excellent condition. The car however over the last year has had something wrong with it every other month and was a constant problem. We expressed our complaints and problems and requested that we may return the car and be given a different car that is reliable. To my pleasant surprise, Carmax fulfilled our request. They bought back the Hyundai Sonata Hybrid and gave us back our down payment and even paid for expenses for $254 of mechanical work. It was a Christmas miracle. In all my years of car dealing experience I would be very surprised if you could find another dealer that would have done that. Thank you Carmax. More

I am so happy with CarMax! This is the 3rd time I have used them in 20 years. They were so helpful and pleasant and I bought the best car ever! Thank you CarMax and Anna my s This is the 3rd time I have used them in 20 years. They were so helpful and pleasant and I bought the best car ever! Thank you CarMax and Anna my salesperson in Meridian! More

Was a quick and easy experience. Have not one bad thing to say about CarMax Have not one bad thing to say about CarMax More

Our person was great but it took over two hours. The information had to be rerun multiple times. There were many people just standing around they could have taken care of the printing, license pla The information had to be rerun multiple times. There were many people just standing around they could have taken care of the printing, license plates, etc. don’t know who the manager is which considering how long it took and the confusion indicates a very poor manager that day. More

We enjoyed our experience with the team at this location. They were quick and helpful! They were quick and helpful! More

Friendly customer service, and super easy to buy a car with CarMax. No hassle not even with needing the car to be shipped to our location. with CarMax. No hassle not even with needing the car to be shipped to our location. More

CarMax was great. I could research cars in detail to look at past ownership, recalls, features etc. I found a car at the local CarMax that fit my needs and I could l I could research cars in detail to look at past ownership, recalls, features etc. I found a car at the local CarMax that fit my needs and I could look at it in detail and test drive it. The salesman was helpful and had the mechanic immediately check something that I was worried about, but it wasn’t a problem. More

I was very disappointed in the shipment time for the two cars I had ordered. The first one took nearly two weeks to arrive from Salt Lake. I could not get any answers as to where or why the car didn't come cars I had ordered. The first one took nearly two weeks to arrive from Salt Lake. I could not get any answers as to where or why the car didn't come within that time. I got tired of waiting and went looking elsewhere. If Shae hadn't called and apologized for the store, I would not have looked at ordering the second one. And from Portland it took nearly 2 weeks, and then found out when they told me it was shipped, it never was. Shae finally got the vehicle here, and I purchased it...thanks to him and his help alone.Your format, with not having salespeople financially interested in make things work, just was not helpful. When I asked questions about where the cars were, no one knew...or even cared to find out, which I think was part of why I was not able to get the cars on time. Shae was your only positive in the process even though to begin with others made attempts to get me a car. More