CarMax
Fairfield, CA
45 Reviews of CarMax
We have purchased several vehicles from Carmax over the years and have found consistently excellent service and a good selection This latest visit the dealership seemed busy and possibly understaffed but years and have found consistently excellent service and a good selection This latest visit the dealership seemed busy and possibly understaffed but it was still a good experience We are planning to purchase our next vehicle from Carmax when the time comes in a couple of years More
I went in casually just looking, not thinking of buying a car. I met salesman Jonathan (great guy btw!) He was truly an amazing help to both my fiancée and I. I didn’t even think I my credit could handle a c car. I met salesman Jonathan (great guy btw!) He was truly an amazing help to both my fiancée and I. I didn’t even think I my credit could handle a car loan without a co-signer, Definitely walked out of there without needing a co-signer and a beautiful car. When looking for cars, I told Jonathan all my needs in my potential car and he made sure to show me a car that met and surpassed all of my needs and expectations. The process and paperwork after was simple and quick. Great experience. Thank you to the CarMax team, still very happy and satisfied with my vehicle exactly 2 weeks later. More
Unorganized, no sense of urgency or situational awareness. Lack of communication between staff members which makes it a frustrating experience awareness. Lack of communication between staff members which makes it a frustrating experience More
The wife and I were looking for a used 4-door sedan, and we decided to come here. We made 3 visits before purchasing. The place was well laid out and lots of cars to choose from. Fairly easy to find one wit we decided to come here. We made 3 visits before purchasing. The place was well laid out and lots of cars to choose from. Fairly easy to find one with a manual. We settled on a 2014 Honda Civic 4 door. Every thing else went very well. I made the purchase with a personal check. Old school. DMV paperwork went well and it was out the door. Altogether it took about an hour. More
They were very helpful and understanding, they didn’t rush me and met my needs to what I wanted and needed as a customer I recommended them to everyone that needs a car rush me and met my needs to what I wanted and needed as a customer I recommended them to everyone that needs a car More
Sherry was amazing! She made the whole process easy and quick, I definitely will be recommending friends and family in the future. She made the whole process easy and quick, I definitely will be recommending friends and family in the future. More

