CarMax
Sacramento, CA
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122 Reviews of CarMax
The dealership was nice, this is not the first time I've purchased a car from here. The service was nicer this time, I worked with Debbie, she had great customer service skills. She was not pushy or anyth purchased a car from here. The service was nicer this time, I worked with Debbie, she had great customer service skills. She was not pushy or anything. I went on a earlier date and another woman was so rude, and I just want to go look at cars, I left, returning the following year. More
I purchased a 2023 audi from carmax. When I got home I noticed the back tire had a nail in it. I called the service dept. and they basically said its your problem now. Very short and rud When I got home I noticed the back tire had a nail in it. I called the service dept. and they basically said its your problem now. Very short and rude behavior. Customer service is obvioulsy non existant in this dealership, Sacramento Ca. "Tie goes to the runner " obviously I could have run over the nail on my way home, but one of their personel drove it 19 miles while it was in the yard. They should have just had me come in and fix the tire and all would be good. Les Schwab fixed the tire for nothing. Carfax if you want thier phone number I can give it to you. More
They have a system in place and we were able to get assistance in a reasonable amount of time. Buying our car was very easy. Also the finance department was very knowledgable, we were in and out with o assistance in a reasonable amount of time. Buying our car was very easy. Also the finance department was very knowledgable, we were in and out with our final signing. Very impress! More
Van was the best. The entire process was quick and smooth, and he never rushed us at any point. He gave us plenty of privacy to talk things over and take our time look The entire process was quick and smooth, and he never rushed us at any point. He gave us plenty of privacy to talk things over and take our time looking at the car. Truly one of the easiest and most comfortable car‑buying experiences we’ve had. Excellent service from start to finish. Thank you, Van! More
Every salesman was excellent to work with. They had us signed and out the door in about an hour. Best experience I’ve ever had buying a car! They had us signed and out the door in about an hour. Best experience I’ve ever had buying a car! More

