CarMax

Very easy process. I knew the exact car I wanted and it was priced pretty good compare to the rest of the market. I knew the exact car I wanted and it was priced pretty good compare to the rest of the market. More

The help was great and the sales guy Sam at the South Sacramento state was great when we went to pick up the car, as you all made the whole car buying process nice and easy and Thx 😊🙏👍 Sacramento state was great when we went to pick up the car, as you all made the whole car buying process nice and easy and Thx 😊🙏👍 More

Warad was terrific. He was professional and knowledgeable and understood what I was looking for. Definitely would recommend him to my friends and family. He was professional and knowledgeable and understood what I was looking for. Definitely would recommend him to my friends and family. More

It was clean easy to get around bathrooms were very clean not to fond of getting in contact with the service department not to fond of getting in contact with the service department More

Always great to deal with. Easy walk thru the property with no salesman bugging me. Easy walk thru the property with no salesman bugging me. More

We had an excellent experience. Steve was very informative and helpful. The whole process was very pleasant. Steve was very informative and helpful. The whole process was very pleasant. More

I had a great, no pressure experience. Everything went smooth from beginning to end, including my preapproval for a car loan. Everything went smooth from beginning to end, including my preapproval for a car loan. More

Sales associate was amazing. Really went over and beyond. The car I purchased had been used as a “loaner” so was dirty but sales rep said she would have it cleaned. Upon leav Really went over and beyond. The car I purchased had been used as a “loaner” so was dirty but sales rep said she would have it cleaned. Upon leaving it looked ok but after getting home and looking it over it was still filthy. Sand, crumbs and dirt throughout. Windows so smeared you could see through them at night More

This was my first time in a decade shopping for a new car. It’s an overwhelming process but I feel like CarMax and the team that helped me made it as stress free as possible. They had a nice variety of d car. It’s an overwhelming process but I feel like CarMax and the team that helped me made it as stress free as possible. They had a nice variety of different cars at different price points. Something for everyone! I also did a trade in and I feel the offer was fair enough. Everything was pretty easy in terms of reserving which cars you like online, setting up a test drive, and getting the process started for a loan application. I will say (if you have the option) definitely seek a loan option outside of CarMax though… you can almost definitely find a better deal. A notable shoutout to the salesman that helped me Charles Sunday (which sounds like it should be an old jazz singers name— in a good way). He was honest and friendly. Always available to answer whatever questions I had. Helped to get the process going but I never felt like he was being pushy. Few people master the art of true customer service. He deserves a raise! I have an appointment coming up with the service team and I have no doubt my concerns will be handled with care. More

Friendly, no pressure, go above and beyond! Would absolutely would (and have!) recommend to anyone looking for a new car. Would absolutely would (and have!) recommend to anyone looking for a new car. More