CarMax

So much better experience than a traditional dealership. Debbie Jones really made sure I was taken care of, never talked down to me. She did sell me a sort of warranty kind of thing "max care" but it wasn't Debbie Jones really made sure I was taken care of, never talked down to me. She did sell me a sort of warranty kind of thing "max care" but it wasn't an aggressive upsell, she just very matter of factly explained the benefits and I never felt pressured. I was stressed out that day and prone to feeling ill at ease especially while getting to buy a car but she helped me feel relaxed. Whenever I need a car again I'll know who to go to. The other employees were friendly and helpful too I wish I could remember their names. At first I was predisposed to be irritated because of my one and only complaint which is that I arrived in time for my appointment but still had to wait awhile, but by the end I was feeling good and had forgotten about that. More

This was the best experience I've had buying a car, I pre-qualified and went to the dealership when my car was ready to drive, I spent 2 hours total from test drive to signing paperwork and leaving the l pre-qualified and went to the dealership when my car was ready to drive, I spent 2 hours total from test drive to signing paperwork and leaving the lot!! More

Carmax made everything easier and less irritating. Didn’t have to go to them and wait for hours. Everything was over the phone and great customer service. Didn’t have to go to them and wait for hours. Everything was over the phone and great customer service. More

I worked with Gerardo Villalobos and he was great to work with to get this deal done. with to get this deal done. More

Was helped the moment I walked in. Love the no hazzle feeling and the fast and efficient way of getting you to test drive what you like. Love the no hazzle feeling and the fast and efficient way of getting you to test drive what you like. More

Great experience especially when compared to going to a regular car dealership. Gave us exactly what we wanted for our trade. No games or gimmicks!! All good. regular car dealership. Gave us exactly what we wanted for our trade. No games or gimmicks!! All good. More

Our sales person was new on the job but we found he was professional, sociable, and knowledgeable. This was our 4th purchase from Carmax and we keep coming back because we like the no haggle pricing, professional, sociable, and knowledgeable. This was our 4th purchase from Carmax and we keep coming back because we like the no haggle pricing, good choice of clean vehicles, more than fair offers on trade in, and overall ease of process. More

Ask for Justin Xiong - he’s very friendly and professional and makes the test drive and buying experience enjoyable. professional and makes the test drive and buying experience enjoyable. More

Warad was an amazing salesman. Great service, very helpful, and one of the best I’ve dealt with.” Great service, very helpful, and one of the best I’ve dealt with.” More

To be honest the service wasn’t welcoming and the purchases was very slow thumbs down purchases was very slow thumbs down More