CarMax

The woman at the business office had a PHAT. Please send me her number. Please! Please send me her number. Please! More

Very customer friendly, especially Gerardo. . very helpful in arranging logistics for dropping off rental car. . very helpful in arranging logistics for dropping off rental car. More

Very good service and all personnel very nice and courteous to me and my partner. courteous to me and my partner. More

Easy, helpful, nice to work with. This was the best Car buying experience by far. This was the best Car buying experience by far. More

I've been a customer since 2012, both buying and selling. My purchase this time went well but selling my car didn't go well. I was offered $11k on paper. At the site, I was told there were transmission conce My purchase this time went well but selling my car didn't go well. I was offered $11k on paper. At the site, I was told there were transmission concerns and the new offer was $9k. I called my Acura service center and they said it was unlikely there was an issue if there was no check engine light on and they had previously done some work. They also said that shifting and how it's done in that year car is a known issue for that type of transmission. I shared that with the manager and he didn't budge. So I sold the car. But then just days later it's on the lot for $16,000. When I inquired as to what happened with the transmission concern and what work they did on it to fix it, I did not receive an answer. Either there was an issue or not. And if there wasn't a $2,000 transmission issue, that money should have been mine. More

Great experience at CarMax! The salesman who I purchased my vehicle through was Octavio. No high pressure sales pitches, super knowledgeable and made suer I knew all my options. The salesman who I purchased my vehicle through was Octavio. No high pressure sales pitches, super knowledgeable and made suer I knew all my options. The rest of the staff I had minimal interaction with, but was very friendly and professional. Overall, very pleased and would recommend buying from CarMax. More

I bought my BMW from here in 2018, so when my husband got rear ended in his truck, in November, 2025 I told him we are going to car max. Found a Nissan Frontier on their website and they brought it to the S rear ended in his truck, in November, 2025 I told him we are going to car max. Found a Nissan Frontier on their website and they brought it to the Sacramento store. It is so easy to work with these great people at Carmax. From beginning to end, they make it a great experience from start to finish! I won't go anywhere else. Some dealerships make you feel very pressured but Carmax ......never. More

I love my car. The deal was easy and fair. Make an appointment or wait The deal was easy and fair. Make an appointment or wait More

In and out, no pressure. Looked at the vehicle Saturday night came back Sunday morning and purchased. Purchasing took 2 hours from start to finish. Great folks to deal with! Looked at the vehicle Saturday night came back Sunday morning and purchased. Purchasing took 2 hours from start to finish. Great folks to deal with! More

The person that helped me out was very knowledgeable. He was able to make the process go quick. Didn't waste any time. Everyone in the building was very friendly and overall good vibes compared to other d He was able to make the process go quick. Didn't waste any time. Everyone in the building was very friendly and overall good vibes compared to other dealerships. They paid for dinner for my parents and I. This was my 2nd purchase from this location. Definitely will come back in the future. More