CarMax
Sacramento, CA
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85 Reviews of CarMax
A very friendly professional environment geared to serving and helping the client. All information is transparent and explained clearly. Excellent inventory and service department. serving and helping the client. All information is transparent and explained clearly. Excellent inventory and service department. More
Friendly staff. No pressure from the sales team. The salesman was very pleasant and knowledgeable. He was able to answer all my questions, He made sure we understood No pressure from the sales team. The salesman was very pleasant and knowledgeable. He was able to answer all my questions, He made sure we understood all transactions while signing all paperwork. More
We had an excellent experience with Winston Peterson as our Representative at the Carmax location on E. Stockton. Winston was exceedingly professional, knowledgable and was also extremely responsive to our our Representative at the Carmax location on E. Stockton. Winston was exceedingly professional, knowledgable and was also extremely responsive to our particular circumstances. In particular, we had a rental car we had to return the day of our purchase in another city (since we were moving). We also had a few very minor maintenance issues after our Carmax purchase. Each time, Winston responded immediately and professionally. Throughout the process, the entire Carmax team was terrific as always, from the Sale Dept. to the Business Office to the Service station and incredibly professional. Everything worked efficiently and was very organized; we were very satisfied at how the entire team attended to our needs. The entire experience was enjoyable and smooth. This is my second vehicle that I have purchased from Carmax over the last six years and I appreciate and enjoy their business model and would highly recommend Carmax to anyone and everyone; and I have! More
the whole experience was very good. No pressure, no name calling, it was all low pressure and above board. I think this is the way of the future of car buying. No pressure, no name calling, it was all low pressure and above board. I think this is the way of the future of car buying. More
Excellent customer service, agent Steven is very knowledgeable, caring, listening to customer trying to show what we want, relocate the cars from other area , work with patients . Update information knowledgeable, caring, listening to customer trying to show what we want, relocate the cars from other area , work with patients . Update information. We love to recommend him to my friends. More
Fair value for trade. New car matched description and was spotless. Got a great rate on financing. Paperwork was completed quickly. A great experience! New car matched description and was spotless. Got a great rate on financing. Paperwork was completed quickly. A great experience! More

