CarMax
Murrieta, CA
124 Reviews of CarMax
Very polite and professional. Helpful and decisive. Fairly quick process. They didn’t try to talk me into buying trash car. I liked that the most. Helpful and decisive. Fairly quick process. They didn’t try to talk me into buying trash car. I liked that the most. More
This was my first time at CarMax and it was by far the best car buying experience I have ever had. From reserving the vehicle to local delivery to Murrieta CarMax to test drive purchase and minor service best car buying experience I have ever had. From reserving the vehicle to local delivery to Murrieta CarMax to test drive purchase and minor service they are the best! Absolutely NO pressure to buy. They delivered the car from another CarMax location at no extra fee. There was no price haggling, no added fees, etc. The price they advertised was the price I paid. I met with Bruce to look at the car and test drive it late one evening and confirmed I would purchase it. They held the car until the next day when I came to pick it up. No hassles at all! I cannot say enough about how well I was treated and they even got me a free Lyft to come pick up my car! Bruce, Connie, Ana and Israel were all easy to work with. When I brought the car in for minor service after my pre-purchase inspection they took care of everything and gave me a loaner car while they had my car. I will definitely come back to CarMax for any new or used car purchases! More
Scheduled a same day test drive and car was ready and waiting out front of dealership within an hour. Dealership was busy but was helped shortly after arriving. Everyone involved that day was super helpf waiting out front of dealership within an hour. Dealership was busy but was helped shortly after arriving. Everyone involved that day was super helpful, friendly, and accommodating. Mr. Nixon provided outstanding service! More
Ronnie Kekoa made our first CarMax purchase a genuinely positive experience. He was incredibly helpful from start to finish, always quick to respond, and made sure we felt confident every step of the way. positive experience. He was incredibly helpful from start to finish, always quick to respond, and made sure we felt confident every step of the way. We’re grateful for his support and would absolutely recommend him to anyone looking for a great car‑buying experience. More
I had an amazing experience working with Jiro at CarMax! From the moment I walked in, he was friendly, patient, and never made me feel pressured. He took the time to answer all of my questions, explained ev From the moment I walked in, he was friendly, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful process feel easy and enjoyable. More
It went smoothly until I needed to return to get my car smoked. And s key fob made. Confusion regarding getting them done c at the same time. Rick helped me and was very courteous and I appreciated that. smoked. And s key fob made. Confusion regarding getting them done c at the same time. Rick helped me and was very courteous and I appreciated that. More

