CarMax

The service was good. The deal moved quick and the staff was friendly and efficient. There were some issues with the car, none of the defects were noted online, there are The deal moved quick and the staff was friendly and efficient. There were some issues with the car, none of the defects were noted online, there are some small scuffs, a dent and small curb rash on the wheel that was not mentioned in the ad, however even with those minor defects the car is in near new condition. The car wash they did was subpar, interior was clean but the front windshield was super dirty inside which made the drive home less than exciting. I can get over all those issues, but what I cant get over is the tires. They are brand new but two of them are on backwards on one side, which explains the nervous feeling the car has at high speeds. Even with all of that I would still recommend this dealership. My deal was a last minute thing so the wash job is understandable, but the tire thing is something they should have caught in my opinion. More

The service was great until it was finally time for me to drive the car off the lot. It took an extremely long time for them to finally bring the car up to the front. drive the car off the lot. It took an extremely long time for them to finally bring the car up to the front. More

I knew what car I wanted, completed the credit online on the way there, drove away two hours later. This included trading in my old car, finance and all the paperwork. Seamless process. Rich was amazing! the way there, drove away two hours later. This included trading in my old car, finance and all the paperwork. Seamless process. Rich was amazing! More

This review is more for the service department I had a great car buying experience with this location but the service dept far exceeded any expectations I had. Sophie was the tech who helped me from start great car buying experience with this location but the service dept far exceeded any expectations I had. Sophie was the tech who helped me from start to finish and my goodness was she great! She was always in great spirits and determined to find a solution. No complaints, thanks Sophie! More

I really like the no haggling concept. Good selection. Easy financing too. Unfortunately the truck interior was not clean. And the fuel filler neck under the fuel tank door was not attache Good selection. Easy financing too. Unfortunately the truck interior was not clean. And the fuel filler neck under the fuel tank door was not attached! I don’t know what to think about that. Also one of the two key fobs was for a different vehicle. I was told to take it to another location and have them re program it. These items should have been checked out before the truck was put up for sale. I am glad I bought the extended warranty! More

If you make an appointment to test drive a car, I would think they would have the car ready for you to test drive and there wouldn’t be a wait. I would expect that the car you were going to test drive woul think they would have the car ready for you to test drive and there wouldn’t be a wait. I would expect that the car you were going to test drive would’ve been pulled up front and since it was an electrical car, I would expect that it had already been charged. More

CarMax brought the car I was interested in to the local MURRIETA dealer. After examining the vehicle I decided it would work for me. Jamie was helpful in purchasing the car, left with a tankful of gas and MURRIETA dealer. After examining the vehicle I decided it would work for me. Jamie was helpful in purchasing the car, left with a tankful of gas and a return appointment for some fixes. My son was impressed with no pressure experience. More

The people are nice and answer all questions or issues. Good job. However, internal issues like warranty or getting clear cut service was a problem for us. We picked out a van that we liked and the price w Good job. However, internal issues like warranty or getting clear cut service was a problem for us. We picked out a van that we liked and the price was acceptable. Once we bought it, it was obvious that the van has maintenance issues. Should I be surprised? No, every dealer does the same thing. As long as the vehicle doesn’t have immediate safety issues they put them on the lot for sale. I am not happy with this purchase. However the laid back environment of Carmax is probably the best experience compared to all the others. I am still not happy. More

CarMax Murrieta made buying my new car easy and painless. They're representatives were very kind and professional, plus their inventory was extensive! I would recommend them to anyone looking for their next They're representatives were very kind and professional, plus their inventory was extensive! I would recommend them to anyone looking for their next vehicle! More

Carmax was a great buying experience. Mel and team went above and beyond to help. Mel and team went above and beyond to help. More