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CarShop - Hatfield
Hatfield, PA
336 Reviews
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Showing 336 reviews
April 03, 2024
We have bought 4 cars from this dealership, and were previously satisfied with the sales people. I recently brought my newest purchase to them for a check engine light. After this service visit in Decem previously satisfied with the sales people. I recently brought my newest purchase to them for a check engine light. After this service visit in December, the repair failed in March, and it cost me $600 to fix their mistake. Be wary of service department. This was the first time I let them service my car (in spite of previous purchases) and they messed it up. I will try to recoup my funds, but I'm not holding my breath. More
by jagafen
Employees Worked With
Service, Department
March 27, 2024
I was sold a car in June of last year, my second from this Carshop. Due to circumstances out of my control, I can no longer afford the car (9 months later). I was told today that they no longer sell t this Carshop. Due to circumstances out of my control, I can no longer afford the car (9 months later). I was told today that they no longer sell that model of car, and so they offered my barely more than half of the price I just paid off. They did not mention this TWO DAYS AGO when they told me to bring the car in for appraisal. Absolutely disgusting way to treat a repeat customer, or anyone for that matter. Will never, ever, set foot in this place again unless they are kissing it. More
by jgilliammartin
Employees Worked With
There are different employees every time. I do not blame Dan Owens for this but he is who told me to bring the car in TWO DAYS AGO.
March 08, 2024
Dan Cirotti was a pro and friend from start to finish ANNNND follow up. I found the entire experience refreshing and easy thanks to Dan!!! Go CARSHOP !!! ANNNND follow up. I found the entire experience refreshing and easy thanks to Dan!!! Go CARSHOP !!! More
by haunch1
Employees Worked With
Dan Cirotti
February 04, 2024
We worked with Dan Owens in Hatfield and had the best experience! We would definitely buy from him again. We liked the no pressure, laid back experience. We recommend CarShop for your car purchase. Th experience! We would definitely buy from him again. We liked the no pressure, laid back experience. We recommend CarShop for your car purchase. The brought a vehicle from a different location to Hatfield for us to test drive. We ended up buying that car. More
by Mj
Employees Worked With
Dan Owens
January 15, 2024
Tim was a great salesperson, good knowledge on the car’s features, explained the process in easy to understand language Good overall experience features, explained the process in easy to understand language Good overall experience More
by Johnknobl9801
Employees Worked With
Tim gray
December 23, 2023
My daughter bought an extended warranty, her differential needs to be replaced, the car has terrible vibration and noise along with trouble turning. Eric in service told my daughter he needs to do other work needs to be replaced, the car has terrible vibration and noise along with trouble turning. Eric in service told my daughter he needs to do other work first to make sure, like changing fluid??? Of course at a charge. None of which make common sense, then says he needs approval from insurance company that covers warranty, tells my daughter three minutes after she talked to him that the insurance company told him to try other things first not covered. BEWARE of this scam!!! More
by Robgkeller
Employees Worked With
Eric in service
October 27, 2023
Hatfield Car Shop has always treated me like an important customer even though I purchased my vehicle at a different Car Shop location, as they did not have the model I was looking for. I recently had an ele customer even though I purchased my vehicle at a different Car Shop location, as they did not have the model I was looking for. I recently had an electrical malfunction and they not only got me into their technicians immediately, they were able to diagnose the problem and found it was covered under factory warranty. Jose arranged for my car to be sent to the local dealership and even made sure the dealer had a loaner car reserved for me! They really made what could have been a very bad situation into hardly an inconvenience. More
by karenfosnot
Employees Worked With
Jose Miranda
October 06, 2023
Be careful reviews are not reflective of all experiences. Draconian policy to cash buyers. Will NOT permit you to register your purchased vehicle and pay your out of state taxes yourself. Builds in hundre Draconian policy to cash buyers. Will NOT permit you to register your purchased vehicle and pay your out of state taxes yourself. Builds in hundreds of extra dollars to the purchase. Fail to provide itemized costs with label of what charges are. Stupid company, stupid employees, not ethical. More
by hawaiiansurf8
Employees Worked With
Michael
