CarSmart.net

Fantastic!! I am so glad the Lord sent me to CarSmart in Hendersonville, Tn. From the first gentleman I spoke to on the phone, Chris. I was greeted by Rich at t I am so glad the Lord sent me to CarSmart in Hendersonville, Tn. From the first gentleman I spoke to on the phone, Chris. I was greeted by Rich at the door who was very kind and made me a cup of coffee and got me a lower interest rate than I had already secured through USAA.. My sales rep Tyler was a very courteous young man. He didn't try to over sell or inflate anything about the value or the features of the car and helped me learn some of the features before I drove off. Cas was very effecient in finalizing my deal. Just great experience overall. I will definitely recommend CarSmart in Hendersonville to others More

Buying a new car Everybody was very nice,patient,pleasant and professional. They helped me and got me done in a very timely manner and explained everything very clearl Everybody was very nice,patient,pleasant and professional. They helped me and got me done in a very timely manner and explained everything very clearly More

Great car buying experience Walked into the dealership-Felt welcomed instantly-Everyone said hello, introduced themselves and made me feel like I had known them forever! Bright a Walked into the dealership-Felt welcomed instantly-Everyone said hello, introduced themselves and made me feel like I had known them forever! Bright and clean and fun but professional atmosphere-great music too! More

My experience here was amazing. Tyler greeted us the first time we went to carsmart he was very professional when answering all of our questions. I wasn't sure what vehicle I wanted Tyler greeted us the first time we went to carsmart he was very professional when answering all of our questions. I wasn't sure what vehicle I wanted so we ended up leaving. He called the next day to see how our car seach was going. Said he would email me and keep me posted with cars around my budget. (He kept his word)After 2wks of looking for a car Tyler made my car shopping experience so much easier. Adam (business development manager) called me that week and gave me a better understanding how credit works. He also answered all my queation since I was a first time buyer. Jason,Tyler( both sales man)and his team were honest,frindely and never pressured me into buying anything I didn't want to buy. I honsely recommend anyone to come even if you don't buy a car they won't pressure you into doing anything you don't want to do. I love my car and I'm happy with the decision I made thanks to them. More

My new car purchase This car buying experience was painless. I got the car I wanted at the right price. Everyone was very friendly. I recommend this dealership for you This car buying experience was painless. I got the car I wanted at the right price. Everyone was very friendly. I recommend this dealership for your next car purchase. More

I was most impressed with their honesty and compassion As a Senior Citizen I was most impressed with their honesty and compassion for me. All of the staff was so helpful and caring not pushy. It was my d As a Senior Citizen I was most impressed with their honesty and compassion for me. All of the staff was so helpful and caring not pushy. It was my decision but Rich made everything so easy for me and did things he did not have to do to make sure my buying experience was excellent. Cas and Jason also were there with me during this process. They were all great. I highly recommend Car Smart. More

Follow Up & Follow Through Our car purchase experience with Carsmart exceeded expectations. There were a couple of challenges through the process and the Carsmart guys solved th Our car purchase experience with Carsmart exceeded expectations. There were a couple of challenges through the process and the Carsmart guys solved them with as little inconvenience on our end as possible. Rarely do things run perfect and when a couple of issues with the Cadillac we purchased came up Adam and his team kept in constant communication with us on the plan and followed through on the commitments they made. When we arrived at the dealer we found the owner, Guy, helping out washing and cleaning cars. He spent time with us and seemed genuinely interested in helping us find the right car. I loved hearing about the dealership and learning the owners philosophy and approach to business. We were impressed to hear he had a missions trip coming up and was giving back to the less fortunate. Adam (the salesman) was terrific from the beginning. He had 100% follow up with us before and after the purchase. When a couple issues with the car came up Adam promised they would make it right and I believed him. We went ahead and bought the car trusting they would make it right, that can be risky. Once the check goes through and the car leaves the lot dealerships can have little incentive to continue to work with the purchaser. Adam and the Carsmart team stayed in contact with us and when the parts came in to fix the issues they got our car right in and completed the fixes. They gave us a great loaner and EVEN delivered our repaired car to us 2 hours outside of Nashville. It was re-detailed and in amazing condition. The guy who delivered it was a great company representative and I believe he drove my car the way he would drive his own. I can't say enough about the team at Carsmart. Even the "haggle" and final sales process with Rich (the closer) was enjoyable. We felt they were fair and honest with us during the negotiations and we got a great car at fair price for both us and them. Many thanks to Adam, Guy, Rich and the rest of the team at Carsmart. We have found a good dealership for our future purchases. First class & 5 stars! Be blessed, Jeff (a very happy customer) More

Great experience Adam, Jason, Cas, and the whole Carsmart crew were great. Adam was very friendly and helpful. I was driving in from four hours away to purchase my veh Adam, Jason, Cas, and the whole Carsmart crew were great. Adam was very friendly and helpful. I was driving in from four hours away to purchase my vehicle. Adam made sure everything was taken care of before I got there, he even had the car sitting right up front waiting for me. I would definitely recommend them for an awesome car buying experience. More

Excellent dealership By far the best dealership in middle TN. Excellent customer service and the salesmen are extremely knowledgeable. No one was pushing me for the sale By far the best dealership in middle TN. Excellent customer service and the salesmen are extremely knowledgeable. No one was pushing me for the sale. Great choice of vehicles to pick from and by far the best prices around. More