I am not a fan, in general, of the car buying experience. Guy and his team made this experience a pleasure.
I will be a regular customer of Car Smart moving forward.
Blessings to the Car Smart team.
"It was perfect they got me what I wanted."
They had me exactly even held the truck for me just so I could get I will definitely come back to get my next vehicle from them.
"Customer Service on Point!"
I purchased my wife's car through Carsmart and im glad I did. I had family members who went through Carsmart before and they came highly recommended. This is a hometown feel type of dealership that I instantly came to trust. Shawn Bowers made the initial visit very easy, no pressure type of meeting and we just talked about cars and what I was looking for. The dealership sells more mid to higher-end used cars with a great variety and their website has high-quality pictures they take in-house.
After talking with Shawn about the car I wanted, he informed me they did not have anything similar but without missing a beat, said he would work with his boss (Guy Alfieri) to find the car I wanted in the price range I requested. I received a text message from Guy (I believe the same day) confirming our "must-haves" and what we were flexible on. It was not a very long conversation but I knew this man knew what he was doing and could represent me in getting what I wanted... which he did!
Overall, the experience I had with Carsmart, and continue to have with Shawn and the after-sales service, shows their dedication and professionalism to this industry and that hospitality is at the center of their business. Thanks to Shawn, Guy, and the whole team at Carsmart!