CarSmart.net
Hendersonville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Definitely the most pleasant experience I've had purchasing an automobile. Only better if it wasn't so cold outside. Both courteous and attentive all around! purchasing an automobile. Only better if it wasn't so cold outside. Both courteous and attentive all around! More
Great job and price. Good people to work with. Everything is done before I got there. Very awesome people to work with and pleasant people. Everything is done before I got there. Very awesome people to work with and pleasant people. More
Second purchase from this car lot. First in 2008 and second in 2014. Great service and excellent price. I see why they are expanding their business. We will be back. second in 2014. Great service and excellent price. I see why they are expanding their business. We will be back. More
I used car smart to find the perfect truck for my needs. They were very patient and helpful at finding me the perfect truck. The truck was priced very comparatively and I feel I received the best truck pos They were very patient and helpful at finding me the perfect truck. The truck was priced very comparatively and I feel I received the best truck possible for my money. I would recommend anyone family, friends or other to utilize Car smart for a great deal on a quality vehicle. Not only was the Vehicle great so was the service and experience I received. Once you purchase a car from car smart it is easy to see why they are Sumner County's best car dealer. Thank you Car Smart. More
Our experience through the looking and purchasing process was great. Once we bought the car, the customer service and performance was not very good. We bought the car on Saturday and brought it back Tuesday was great. Once we bought the car, the customer service and performance was not very good. We bought the car on Saturday and brought it back Tuesday to have a few alterations/repairs done. We had a total of 4 items to be completed (all documented by the salesperson) and when we got the car back Tuesday evening only 1 of the 4 items was completed. We brought the car back two days later and had the other 3 items completed. During the purchase process we made arrangements to have our tags switched over from our previous vehicle. The salesperson said the company would take care of the paperwork and we would receive our registration in the mail. At least two weeks after we purchased the car a lady from the company's office called us and asked if we had our emissions tested yet. I told her we told the salesperson we were carrying the plates over from our other vehicle and that we weren't getting new tags. She then continued to have me go get our plate numbers so she could process the paperwork to get our registration. The salesperson had wrote down our plate number on the day we purchased the car and then put the plate on the car for us. She should have had all this documentation already. There seems to be a lack of communication between the sales team, detail/repairs team, and office processing team. Again, our sales experience was great but the ball got dropped after we purchased the car. I would still recommend this company to my friends because the sales team was nice, the price was good, and so far we've not had any problems with the car (we've only had it a month). I would recommend working on the customer service after the sale and make sure that the other parties involved are aware of the details. More
These guys went above and beyond to make sure I was happy by finding a solution to every question or concern I had during the entire process. The entire staff was helpful and friendly (Andrew is the man!). by finding a solution to every question or concern I had during the entire process. The entire staff was helpful and friendly (Andrew is the man!). Buying a car can be such a stressful experience, but the team at CarSmart actually made it extremely easy and fun. I didn't even plan on buying a car that day!! A+ experience overall. Highly recommended. More
I stopped in at Car Smart with a friend who lives in Hendersonville just to kill time before dinner. I had always wanted a Cadillac Escalade but thought I just couldn't afford one in this economy. I was Hendersonville just to kill time before dinner. I had always wanted a Cadillac Escalade but thought I just couldn't afford one in this economy. I was greeted by Mr.Alfieri on the lot and he was wonderful. I paid about half of what I thought it would cost for me to own this type of vehicle. Its just amazing to me how Car Smart is able to sale there high quality vehicles at such a good price...... More
We have bought 3 vehicles from Carsmart so far. I We have bought 3 vehicles from Carsmart so far. I wouldn't take a chance to go anywhere else for our next car. Great knowledge, friendly not pushy atm We have bought 3 vehicles from Carsmart so far. I wouldn't take a chance to go anywhere else for our next car. Great knowledge, friendly not pushy atmosphere, they let us drive several vehicles til we actually decided to one. I had no money after the big crash in 08 and my car broke down. They helped me thru with a nice used minivan and a comfortable monthly payment. Loyalty, honesty and integrity are still values that they go by at this place. More
My wife and I have purchased 8 cars from Guy over the years. He has in every instance provided us with the type vehicle we wanted and in every case they had far less miles than we had expected and were years. He has in every instance provided us with the type vehicle we wanted and in every case they had far less miles than we had expected and were in far nicer condition both in and out than we had expected to find . In every case Guy shopped the market until he found us one owner cars with verifiable maintenance and service history, brought them into Carsmart, detailed them to immaculate condition and delivered them to our front door and then picked up our trade-in car and took it away. Oh did I say that we live in Texas?! This is incredible service, certainly unmatched in my experience! Guy and his staff are totally professional in every contact! Guy sets the example of the consummate professional who loves what he does and is constantly striving for perfection in the delivery of the ultimate customer service satisfaction for all the customers of Carsmart . I will never buy a car from anyone other than Guy and I recommend him to all my friends. Carsmart is the best run car dealership I have every seen! More
Been looking for a sports car for over a year, and I am so happy I ran across Terry and CarSmart. I have been to several places and looked for a specific car, 350z, found a few of interest, but to run acro so happy I ran across Terry and CarSmart. I have been to several places and looked for a specific car, 350z, found a few of interest, but to run across so darn many salesmen that just put you off. I would not purchase from any of them, if they were the last dealer in town. When I made the 70 mile trip from KY, turned left into the lot, Well this was it. Need to look no further for what I wanted and the price to boot. The sales and office staff were a great group of people and Terry was the man that made the deal for me. I will go the extra mile to purchase the next car, just as they did for me. They made my DAY. FDT from KY. More











