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CarSquad

Katy, TX

4.8
824 Reviews

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

June 09, 2023

The staff was easy to work with and listened to our needs and concerns. Friendly and patient. More

by CS
Recommend Dealer
Yes
Employees Worked With
Randy Garrison, Ahmad Skinner
Jun 09, 2023 -

CarSquad responded

Dear CS, On behalf of your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

June 09, 2023

Great experience fast and easy process. Great customer service. They have a huge inventory. I highly recommended. More

by Dianafmor79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson, Regina (Gina) Mccrory
Jun 09, 2023 -

CarSquad responded

Dear Dianafmor79, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience fast and easy. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your nearly new Nissan Sentra! Sincerely, Your CarSquad Customer Care Team - Ed

June 08, 2023

Great service from Randy and Carquad members. Everyone so helpful and nice guick and fast and I will send family and friends More

by Balmacedanorma81
Recommend Dealer
Yes
Employees Worked With
Randy Garrison, Regina (Gina) Mccrory
Jun 09, 2023 -

CarSquad responded

Dear Balmacedanorma81, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Randy and your CarSquad team! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would recommend to family and friends. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Enjoy your nearly new Chevy Silverado 1500! Sincerely, Your CarSquad Customer Care Team - Ed

June 07, 2023

Very friendly and quick to answer any questions. Knowledgeable on the cars we were interested in. I would recommend him to anyone. More

by Jeffrey S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Eberly
Jun 07, 2023 -

CarSquad responded

Dear Jeffrey, First and foremost, thank you for your visit and kind feedback. CarSquad is thrilled you enjoyed your experience with Jason. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

June 07, 2023

Mikey was incredibly helpful! He was very knowledgeable about the car and helped me find exactly what I was looking for! I would absolutely work with him again More

by Kllynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emiguel (Mikey) Rodriguez
Jun 07, 2023 -

CarSquad responded

Dear Kllynn, We are happy to hear that Mikey was able to help you find exactly what you were looking for. Thanks for the 5-star review and for recommending CarSquad to friends and family. We look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

June 07, 2023

CarSquad will tell you things as is, good inventory, competitive prices compared to other dealerships in the area, and friendly employees (the girl at the sign in desk could use a smile when speaking to More

by tekken7jinkazama09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Julian Briagas, Regina (Gina) Mccrory
Jun 22, 2023 -

CarSquad responded

Dear tekken7jinkazama09, We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We’re happy to hear that you were pleased with our inventory and competitive prices and found our employees to be friendly. We agree that a smile can make a powerful difference and influence an individual’s experience. We understand your consideration regarding this concern and appreciate you bringing it to our attention. This matter will be addressed to ensure a friendly greeting for all our customers in the future. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Enjoy your new ride and we hope to see you for your next one! Respectfully, Your Customer Care Team Member - Sharon

June 06, 2023

Vaughan did a great job to help us find the right car quickly! Great service! In and out in less than 3 hours with our new vehicle! Many thanks! More

by jv7037
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omoniyi Vaughan, Regina (Gina) Mccrory
Jun 07, 2023 -

CarSquad responded

Dear Jv7037, We are happy to hear that Vaughan was able to help you find and purchase the right car for you quickly. Thanks for the 5-star review and for recommending CarSquad to others. We wish you safe travels in your Hyundai Sonata and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

June 06, 2023

The purchase process was easy and straightforward. All of the cars I drove were in great condition and I’m happy with the car I purchased. The trade-in value I received for my car was fantastic. More

by ingrid.griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Patrick (Kenzie) Mckenzie, Ahmad Skinner
Jun 07, 2023 -

CarSquad responded

Dear Ingrid.griffin, Thank you for trading in your old car for a new car at CarSquad. It’s wonderful to hear that you received a fantastic price for your old car and you’re happy with your nearly new Volvo XC40. Thanks also for sharing your comments and for your 5-star review. Sincerely, Your CarSquad Customer Care Team – Ed

June 06, 2023

Where do I begin, this guy dealt with me for three days straight, sometimes showing me the same cars. What can I say, I’m indecisive, but this guy showed up and hr and a half early to work to sale me my dr More

by wham-heron-0l
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Bryan Callis, Syed Rizvi
Jun 07, 2023 -

CarSquad responded

Dear Valued Customer, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Syed. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

June 06, 2023

Friendly care service kind good employees nice environment good selection of vehicles nice test drives More

by Gizmo15.vn
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Moriano, Luis Alfaro
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