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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

June 06, 2023

Everyone was very helpful. No hassle and no hard sell. I was able to drive the car on my own to see how it performed on the road and interstate. And they provided somethin More

by achiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson, Kenieca Moore, Regina (Gina) Mccrory
Report | Print
Jun 07, 2023 -

CarSquad responded

Dear Achiv, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience hassle-free. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We thank you for taking the time to share your comments. Enjoy your Honda! Sincerely, Your CarSquad Customer Care Team - Ed

June 05, 2023

Syed was great, it was a smooth car buying experience. Easier than I thought I was gonna be. More

by Aaronfarrislandman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
Report | Print
Jun 07, 2023 -

CarSquad responded

Dear Aaronfarrislandman, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Syed. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

June 04, 2023

Coming to Car Squad was a great experience. Our salesman Mikey helped us from the time we walked in the door and as we were leaving with our new purchase. He answered all our questions and we n More

by Gcwhousehold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Kenieca Moore, Emiguel (Mikey) Rodriguez
Report | Print
Jun 07, 2023 -

CarSquad responded

Dear Gcwhousehold, Hearing that you had a GREAT experience with Mikey is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Hyundai Elantra. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

June 04, 2023

Robert and Haider were friendly and helpful. They made the car buying experience fast and easy. More

by Keith
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili, Robert Gonzalez, Regina (Gina) Mccrory
Report | Print
Jun 07, 2023 -

CarSquad responded

Dear Keith, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience fast and easy. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

June 03, 2023

Process was smooth, easy and price was fair. I will definitely recommend to family and friends. More

by jake
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Emiguel (Mikey) Rodriguez, Syed Rizvi, Regina (Gina) Mccrory
Report | Print
Jun 07, 2023 -

CarSquad responded

Dear Jake, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience smooth and easy. It’s great to know that this was an experience you’d definitely recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

June 03, 2023

I am so happy I found this place! I found the truck I wanted online. We went to the dealership to test drive it and in less than 3 hours we were financed and driving off in my new tru More

by Brandy.gallier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omoniyi Vaughan, Regina (Gina) Mccrory
Report | Print
Jun 07, 2023 -

CarSquad responded

Dear Brandy.gallier, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Vaughan and Gina. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your Dodge truck! Sincerely, Your CarSquad Customer Care Team - Ed

June 03, 2023

Patrick was great! He was very helpful and professional. The process was extremely easy! Ask for Patrick at CarSquad for your next purchase! More

by terristapleton2@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Kenzie) Mckenzie
Report | Print
Jun 07, 2023 -

CarSquad responded

Dear Terristapleton2@gmail.com, On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Patrick. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination. Enjoy your nearly new Mercedes-Benz C 300! Sincerely, Your Off Lease Only Customer Care Team - Ed

June 01, 2023

Went to CarSquad, Robert was my salesperson, unfortunately we were not able to get the truck I wanted. I will be back there when he lets me know a truck I need is available. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Report | Print
Jun 02, 2023 -

CarSquad responded

Dear Jack, Thank you for giving CarSquad the opportunity to earn your business and for your 5-star review. We’re sorry you didn’t find at CarSquad the truck you wanted. Your business means a lot to us. We hope, in the near future, you'll be hearing from Robert that the truck you’re looking for has come in. We receive new vehicles daily. We hope you find what you are looking for and look forward to hearing from you again. Sincerely, Your CarSquad Customer Care Team - Ed

June 01, 2023

Rob was great at CarSquad but we are still looking. Will be back in the future to buy from him. More

by Ana
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Report | Print
Jun 02, 2023 -

CarSquad responded

Dear Ana, Thank you for visiting CarSquad. It’s wonderful to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family. We look forward to seeing you again soon. Sincerely, Your CarSquad Customer Care Team - Ed

June 01, 2023

Very helpful and very patient, fantastic service. Worked great around our budget and really seemed like they cared. More

by Amin150468
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Kenneth (Ken) Carroll, Muhammad (Moin) Uddin
Report | Print
Jun 02, 2023 -

CarSquad responded

Dear Amin150468, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Moin, Shah and Ken! It's wonderful to hear that your visit with us earned a 5-star rating, and that we were able to work within your budget. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

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