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CarSquad

Katy, TX

4.8
824 Reviews

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

May 30, 2023

Awesome service. Randy was very kind and understanding and helped us get our dream car! More

by Kevin C
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Jun 02, 2023 -

CarSquad responded

Dear Kevin, We are happy to hear that Randy was able to help you purchase your dream car. Thanks for the 5-star review and for commenting on Randy's awesome service. We wish you safe travels in your new Toyota and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

May 29, 2023

Everyone was friendly and very helpful. We had a great customer experience and left with a deal we liked. More

by Liz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed, Jorge (George) Silva, Bryan Callis, Jason Eberly
Jun 02, 2023 -

CarSquad responded

Dear Liz, On behalf of your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others, and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

May 29, 2023

excellent attention and quality of service. with a wide variety of vehicles that adapt to both your budget and your demands. recommended to 100 More

by larezdennis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Jun 02, 2023 -

CarSquad responded

Dear Larezdennis, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Daniel. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

May 29, 2023

Diane is fantastic with helping you find what you are looking for! Friendly, helpful and quick to respond! More

by aparrish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Diane Barriere, Bryan Callis
Jun 02, 2023 -

CarSquad responded

Dear Aparrish, We are happy to hear that Diane was able to help you find and purchase the vehicle you were looking for. Thanks for the 5-star review and for recommending CarSquad to others. We wish you safe travels in your 2023 Audi Q5 and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

May 29, 2023

Randy worked with us very well on what we needed and was upfront throughout the whole thing. Everyone was very helpful with our situation and we are so thankful for our new ride! They offered a great price More

by Allisonrose_96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison, Regina (Gina) Mccrory
Jun 02, 2023 -

CarSquad responded

Dear Allisonrose_96, Thank you for trading in your old vehicle for a new car at CarSquad. It’s wonderful to hear that you received a great price for your old vehicle and everyone was very helpful. We couldn’t ask for nicer feedback. Thanks for sharing it and for your 5-star review. Sincerely, Your CarSquad Customer Care Team – Ed

May 28, 2023

Instead of going from dealership to dealership, we were able to go on a tour of many different makes and models with a most lovely and personable tour guide-Diana! CarSquad makes it easy to check out very More

by CReen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Alajubbin, Diane Barriere, Bryan Callis
Jun 02, 2023 -

CarSquad responded

Dear CReen, It sounds like you enjoyed your tour of CarSquad with your personal tour guide, Diane! Thank you for purchasing your Toyota RAV4 at CarSquad. It’s great to hear that your tour/visit with us earned a 5-star rating! It’s also great to know that you would recommend Diane and CarSquad to others. We couldn't ask for nicer feedback and thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

May 27, 2023

Javier was such a nice salesman. He was of much help & made the process quick & easy! More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman
Jun 02, 2023 -

CarSquad responded

Dear Taylor, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Javier. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

May 27, 2023

I walked in without an appointment upon leaving another dealership with terrible customer service. I wanted to purchase a car this day and they couldn’t accommodate me at the other dealership. I was glad I More

by Kdub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Bryan Callis, Syed Rizvi
Jun 02, 2023 -

CarSquad responded

Dear Kdub, Thank you for taking the time to share your comments and feelings about your experience at CarSquad and our valuable team members who go above and beyond to meet our clients’ needs. We are so pleased that was your experience. We are glad you love your Land Rover Discovery. Thank you for your business and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

May 27, 2023

Daniel was a huge help and very patient in the process! I loved buying my car with Carsquad! More

by analisethib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Jun 02, 2023 -

CarSquad responded

Dear Analisethib, Hearing that you LOVED BUYING YOUR CAR AT CarSquad is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your new Volkswagen. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

May 27, 2023

My salesman Michael T. was amazing! I wanted to test drive 6 different cars to make sure I made the right decision. He was kind and patient and didn’t rush me. A few days l More

by Newsamantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson, Kenieca Moore
Jun 02, 2023 -

CarSquad responded

Dear Newsamantha, Thank you for returning to CarSquad to purchase your Chevy. It’s great to hear that your visits with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family. We couldn't ask for nicer feedback and thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

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