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CarSquad

Katy, TX

4.8
824 Reviews

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

May 17, 2023

Love the team work, everyone was helpful. I will definitely be buying another car from carsquad. More

by wventura4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
May 18, 2023 -

CarSquad responded

Dear Wventura4, Thank you for purchasing your Chrysler at CarSquad. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

May 17, 2023

Randy was a great help all day. He also kept everything in a good mode and made sure every one left with smiles on their face More

by Bj87
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
May 18, 2023 -

CarSquad responded

Dear Bj87, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Randy. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

May 16, 2023

Randy is amazing! He help me find a perfect vehicle. I love his energy and the amazing environment at the dealership. I will most definitely recommend randy to anyone More

by cchris314
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
May 17, 2023 -

CarSquad responded

Dear Cchris314, We are happy to hear that Randy was able to help you find and purchase the perfect vehicle for you. Thanks for the 5-star review and for recommending Randy and CarSquad to others. We wish you safe travels in your nearly new Hyundai and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

May 16, 2023

Great place to buy a car! Ask for Patrick and he will take care of you. More

by acopa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Patrick (Kenzie) Mckenzie, Andrew Jewesak
May 17, 2023 -

CarSquad responded

Dear Acopa, Hearing that CarSquad is a GREAT PLACE TO BUY A CAR is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Honda Civic. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

May 16, 2023

This is my 3rd car I bought from off lease Great service as always No hidden fees More

by Tnoonan73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili
May 17, 2023 -

CarSquad responded

Dear Tnoonan73, We love hearing from repeat customers such as yourself! Thank you for taking the time to share your comments and feelings about your latest experience at CarSquad and our valuable team members who go above and beyond to meet our clients’ needs. We are so pleased that was your experience. Thank you for your third purchase, and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

May 15, 2023

CarSquad made buying such an easy and comfortable experience! Will definitely be returning for future purchases. More

by knthom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Diane Barriere, Patrick (Kenzie) Mckenzie
May 15, 2023 -

CarSquad responded

Dear Knthom, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience easy and comfortable. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

May 15, 2023

I loved the car squad experience. It was very straight forward & I feel like I got a smart deal! More

by dkathymcdougall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Ernest (Ernie) Trevino, Bryan Callis, Patrick (Kenzie) Mckenzie, Jason Eberly
May 17, 2023 -

CarSquad responded

Dear Dkathymcdougall, On behalf of your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

May 14, 2023

Bought my first car with car squad. Jason is super helpful and friendly! Explained everything super well, made my car purchase quick and easy! More

by zhuoliangc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Eberly
May 15, 2023 -

CarSquad responded

Dear Zhuoliangc, Thank you for purchasing your first car at CarSquad. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that Jason made your purchase quick and easy. We thank you for taking the time to share your comments. Enjoy your nearly new Mustang! Sincerely, Your CarSquad Customer Care Team - Ed

May 13, 2023

Jason has very much been amazing! He went above and beyond with the customer service! I’ll make sure to recommend his services and the car squad to so many people! Thanks I am satisfi More

by Christopheranderson3319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regina Mccrory, Madison Redmond, Jason Eberly
May 15, 2023 -

CarSquad responded

Dear Christopheranderson3319, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Jason! It's wonderful to hear that your visit with us earned a 5-star rating, and that you will be recommending Jason and CarSquad to many people. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

May 13, 2023

Welcoming, clean, and friendly environment. Moin took care of all our needs and was not pushy one bit. More

by rynododge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Muhammad (Moin) Uddin
May 15, 2023 -

CarSquad responded

Dear Rynododge, Thank you for purchasing your Kia Sorento at CarSquad. It’s good to hear that your visit with us earned a 4-star rating! It’s also good to know that it’s an experience you’d recommend to friends and family. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

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