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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

May 08, 2023

The team at CarSquad was great from the beginning. There was transparency and professionalism from start to finish. We would definitely buy here again. More

by Sergio DLG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Livan Perera, Muhammad (Moin) Uddin, Ghaleb (Jimmy) Dahi
Report | Print
May 09, 2023 -

CarSquad responded

Dear Sergio, Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Ford. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

May 07, 2023

Randy did a great job. He was very easy to work with. Would recommend to friends More

by Paulhulsejr
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
May 08, 2023 -

CarSquad responded

Dear Paulhulsejr, First and foremost, thank you SO much for your interest and kind feedback. CarSquad is thrilled you enjoyed your experience with Randy. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

May 07, 2023

Great experience buying my daughter’s first car and would definitely buy again. Thanks for the great service. More

by jjrobin1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Kenneth (Ken) Carroll, Muhammad (Moin) Uddin
Report | Print
May 08, 2023 -

CarSquad responded

Dear Jjrobin1020, Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish your daughter many happy miles in her nearly new Nissan Altima. We look forward to serving both of you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

May 07, 2023

The salesman was very helpful and considerate. He took very good care of us all More

by dylan.williams15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Andrew Jewesak, Luis Alfaro
Report | Print
May 09, 2023 -

CarSquad responded

Dear Dylan.williams15, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Luis. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

May 07, 2023

Bianca was so helpful if it wasn't for her doing her due diligence Jose would have lost the sell. More

by Calcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca, Jose Cruz
Report | Print
May 09, 2023 -

CarSquad responded

Dear Calcat, Thank you for purchasing your Alfa Romeo Giulia at CarSquad and four your 4-star review. It’s great to hear that Bianca was so helpful. It’s also wonderful to know that it’s an experience you’d recommend to friends and family. We couldn't ask for more honest feedback and thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

May 06, 2023

The dealer was great The finance was asking so much we had to come back 2 days to make the deal More

by Cynthia_ruder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Kenieca Moore, Elissa Cardenas, Robert Gonzalez
Report | Print
May 05, 2023

Randy was great to work with, got me in and out with exactly what I was wanting in a vehicle. Great experience! More

by dustinqualls
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
May 05, 2023 -

CarSquad responded

Dear Dustinqualls, We are happy to hear that Randy was able to help you purchase the car with the features you wanted. Thanks for the 5-star review and for recommending CarSquad to others. We wish you safe travels in your nearly new Lexus IS 300 and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

May 05, 2023

Mr Randy was a very nice guy showed me what I wanted and treated me very well More

by miguelpaldrete
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
May 05, 2023 -

CarSquad responded

Dear Miguelpaldrete, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Randy. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your interest and for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

May 05, 2023

Daniel Jimenez me atendió desde el principio, me ayudó a conseguir la mejor opción, muy satisfecho por su servicio y atención lo recomendaría 1000%, pregunten siempre por Daniel!!! More

by jeancarivera50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Report | Print
May 06, 2023 -

CarSquad responded

Estimado Jeancarivera50, ¡En nombre de todos nosotros en CarSquad, me gustaría agradecerle por compartir esta excelente reseña sobre nuestro concesionario! Estamos encantados de que haya disfrutado de su experiencia con Daniel. Compartiremos sus comentarios entre nuestro equipo. Nuestro objetivo es la satisfacción del cliente al 100% y parece que logramos ese objetivo con usted. Gracias por elegir CarSquad como su destino de autos usados. Atentamente, Su equipo de atención al cliente de CarSquad – Ed Dear Jeancarivera50, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Daniel. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

May 04, 2023

Patrick was awesome and very attentive throughout the entire process! Price was on point and NO HIDDEN OR ADDITIONAL FEES or forced protection package, just the price plus taxes. Car was in mint conditio More

by CM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Kenzie) Mckenzie
Report | Print
May 05, 2023 -

CarSquad responded

Dear CM, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Patrick. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

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