CarSquad

CarSquad responded

Dear Embarahona77, We are happy to hear that Randy was able to help you find and purchase the perfect family car. Thanks for the 5-star review and for recommending CarSquad to others. We wish you and your family safe travels in your nearly new GMC Yukon and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Jasminelarrielleclanton, We are happy to hear that Randy and Ernest were able to help you purchase your dream car. Thanks for the 5-star review and for recommending CarSquad to friends and family. We wish you and your family safe travels in your nearly new BMW and look forward to seeing you and your family again soon! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear JL4081, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience straightforward, simple and very pleasant. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it. Enjoy your nearly new Nissan Armada! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear AR, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are glad to hear that Alexis was courteous and easy to deal with and that you found the process to be straightforward and easy to deal with. That is what we love to hear! We hope you felt like part of the family during your visit. We are disappointed, however, to hear that your car was not properly detailed when you took delivery. We appreciate you bringing this matter to our attention. Your concerns are very important to us, and we would like to address them with you personally. A member of our Management Team will be reaching out to you to follow up with you and further discuss the matter if they haven’t already. In the event they are not able to reach you, please contact them, directly, at customerservice@carsquad.com. We can assure you that this matter has been addressed with our detailing team to ensure that such oversights are minimized in the future. Your recommendation means a lot to us. We couldn’t ask for nicer feedback than that. We are grateful for your trust and confidence in our dealership. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Enjoy your new ride and we hope to see you for your next one! Respectfully, Your Customer Care Team Member - Sharon

CarSquad responded

Dear Janice, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Randy. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your nearly new MINI! Sincerely, Your CarSquad Customer Care Team - Ed

dloftin0924 responded

Yes this is my review

CarSquad responded

Dear Dloftin0924, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from your CarSquad team! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would repeat. We thank you for taking the time to share your comments. Enjoy your Ford Mustang! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Alex, On behalf of your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Enjoy your Hyundai Santa Fe! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Estimado Lmilanesnapoles, ¡En nombre de todos nosotros en CarSquad, me gustaría agradecerle por compartir esta excelente reseña sobre nuestro concesionario! Estamos encantados de que haya disfrutado de su experiencia con Daniel. Compartiremos sus comentarios entre nuestro equipo. Nuestro objetivo es la satisfacción del cliente al 100% y parece que logramos ese objetivo con usted. Gracias por elegir CarSquad como su destino de autos usados. Atentamente, Su equipo de atención al cliente de CarSquad – Ed Dear Lmilanesnapoles, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Daniel. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Paulina, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Off Lease Only, enjoy your Ford van! Sincerely, Your Off Lease Only Customer Care Team - Ed

CarSquad responded

Dear Huache0227, We are happy to hear that Diane was able to help you find the perfect car for your needs. Thanks for the 5-star review and for recommending CarSquad to others. We wish you safe travels in your Mercedes-Benz C 300 and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed