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CarSquad

Katy, TX

4.8
824 Reviews

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

April 29, 2023

Me prestaron un servicio maravilloso me atendieron muy bien y sus agentes también muchas Gracias More

by lmilanesnapoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Barriere, Luis Alfaro, Daniel Jimenez
May 11, 2023 -

CarSquad responded

Estimado Lmilanesnapoles, El escuchar que tuvo una experiencia maravillosa es lo mejor que podríamos esperar. Su negocio significa mucho. Gracias por escoger a CarSquad. A nosotros en CarSquad nos complace en saber que le pudimos asistir en su compra del vehículo que deseaba. Le deseamos viajes seguros en su nuevo vehiculo y esperamos volver a verla pronto! Sinceramente, Su CarSquad equipo de atención al cliente - Ed Dear Lmilanesnapoles, Hearing that you had a wonderful experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

April 28, 2023

Great sales! He was awesome and patient with us. If I could give him more Stars I would. Thank you and thank you.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by Campuzano_linda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Alfaro
Apr 28, 2023 -

CarSquad responded

Dear Campuzano_linda, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Luis. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your nearly new Mercedes-Benz! Sincerely, Your CarSquad Customer Care Team - Ed

April 28, 2023

They took every much care of us like if we was family and at the end of the sell we became family with I can give more then Five starts More

by Davidcampuzano89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Luis Alfaro
Apr 28, 2023 -

CarSquad responded

Dear Davidcampuzano89, Thank you so much for taking the time to write a review and rate your experience with CarSquad. We really appreciate the feedback. We’re glad you felt like family during your purchase and received such good service from Luis and Andrew. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to serving you for many years to come. Sincerely, Your CarSquad Customer Care Team – Ed

April 26, 2023

@Daniel Jimenez the salesperson was super dupe and helpful. Less hassle and great time. At last I got my dream car within expected budget. Thanks More

by temple
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Apr 26, 2023 -

CarSquad responded

Dear Temple, We are happy to hear that Daniel was able to help you purchase your dream car. Thanks for the 5-star review and for recommending CarSquad to others. We wish you safe travels in your nearly new Chevy Malibu and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

April 26, 2023

Great easy experience. Everyone was very friendly and super easy to work with. Definitely recommend. More

by Danceandsoccermom99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Haider Aljumaili, Kenieca Moore
Apr 27, 2023 -

CarSquad responded

Dear Danceandsoccermom99, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience great and easy. It’s great to know that this was an experience you’d definitely recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your nearly new Hyundai Elantra! Sincerely, Your CarSquad Customer Care Team - Ed

April 25, 2023

Robert did a fantastic job in his sales role - very patient and knowledgeable with any questions I had. Finance process was fairly quick and easy. Overall a very positive experience More

by Bwedeking78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Robert Gonzalez
Apr 25, 2023 -

CarSquad responded

Dear Bwedeking78, Hearing that you had a FANTASTIC experience with Robert is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new BMW. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

April 25, 2023

Thanks Randy for a great experience, I’d recommend for sure thanks for being upfront and direct. More

by johnrioux77
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Apr 26, 2023 -

CarSquad responded

Dear Johnrioux77, Hearing that you had a GREAT experience with Randy is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Ford Maverick. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

April 24, 2023

Randy is a very friendly hard working salesman who got he job done and was able to be flexible. More

by Eli
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Apr 24, 2023 -

CarSquad responded

Dear Eli, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Randy. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

April 24, 2023

Amazing person, extremely helpful, and knowledgeable about cars. Super transparent and very nice. Would recommend Theo and Diane 10/10 service. Will be going back. More

by griffinvr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd, Diane Barriere
Apr 25, 2023 -

CarSquad responded

Dear Griffinvr, On behalf of your Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come. Enjoy your BMW 430i! Sincerely, Your Off Lease Only Customer Care Team - Ed

April 23, 2023

Awesome service; simple process; quality vehicles. Overall great experience. Thank you for such a positive experience Mike More

by sostandfamily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson, Haider Aljumaili
Apr 24, 2023 -

CarSquad responded

Dear Sostandfamily, Hearing that you had a GREAT experience with Mike is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Buick. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

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