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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

April 23, 2023

Buying the car was an easy transaction with no surprises. Would consider using them again. More

by Kfenstad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif Rehman
Report | Print
Apr 24, 2023 -

CarSquad responded

Dear Kfenstad, Thank you for purchasing your nearly new Chevy Suburban at CarSquad. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

April 23, 2023

Haider was a super helpful salesman. The actual car buying process at CarSquad is easy. It’s a mix of Car Max and AutoNation. The whole no haggle negotiation that you get from AutoNa More

by Jonathan Ruhe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza, Haider Aljumaili
Report | Print
April 22, 2023

I highly recommend going through Mike T at car squad. He made the Car buying process quick and easy saved me so much time and I got exactly what I wanted 10 out of 10 experience. Thank you Mike! More

by losirota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson
Report | Print
Apr 24, 2023 -

CarSquad responded

Dear Losirota, We are happy to hear that Mike T. was able to help you purchase the exact car you wanted. Thanks for the 5-star review and for recommending CarSquad to friends and family. We wish you safe travels in your BMW 320i and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

April 22, 2023

My experience was easy and a great experience. I appreciate the work that Daniel did in making me a satisfied customer. More

by chrys_simon
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Daniel Jimenez
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Apr 24, 2023 -

CarSquad responded

Dear Chrys_simon, Hearing that you had a GREAT experience with Daniel is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new GMC Acadia. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

April 22, 2023

Awesome dealership, I was in and out quickly and everyone was straight to the point and able to assist my needs. More

by Ehodges04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Robert Gonzalez
Report | Print
Apr 24, 2023 -

CarSquad responded

Dear Ehodges04, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience quick and to the point. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your Audi! Sincerely, Your CarSquad Customer Care Team - Ed

April 22, 2023

Great customer service, great prices, great people. We will definitely come back again! Javier was so attentive and helpful throughout the whole process. He helped make purchasing a vehicle fun and exc More

by Karla F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman, Andrew Jewesak
Report | Print
Apr 24, 2023 -

CarSquad responded

Dear Karla, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Javier and Andrew! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would repeat. We thank you for taking the time to share your comments. Enjoy your nearly new Jaguar F-PACE! Sincerely, Your CarSquad Customer Care Team - Ed

April 22, 2023

Working with the crew at CarSquad was BEYOND smooth! They were very professional and courteous, but made you feel like family and they were determined to take care of you so you could have the BEST deal More

by julia6060crump
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Robert Gonzalez
Report | Print
Apr 24, 2023 -

CarSquad responded

Dear Julia, Thank you so much for taking the time to write a review and rate your experience with CarSquad. We really appreciate the feedback. We’re glad you felt like family during your visit and received such good service from Robert and Bryan. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to seeing you again soon. Sincerely, Your CarSquad Customer Care Team – Ed

April 21, 2023

Randy was great at helping find the perfect car for me! Excellent customer service from him! More

by hmhanzmichael
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
Apr 21, 2023 -

CarSquad responded

Dear Hmhanzmichael, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Randy! It's wonderful to hear that your visit with us earned a 5-star rating, and that Randy helped you find and purchase the perfect car for you. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Enjoy your Honda CR-V! Sincerely, Your CarSquad Customer Care Team - Ed

April 20, 2023

Lonnie was great and exceeded all of my expectations! Would recommend to all family and friends. More

by Katrinacollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Dorsett
Report | Print
Apr 20, 2023 -

CarSquad responded

Dear Katrinacollins, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Lonnie. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your Volkswagen! Sincerely, Your CarSquad Customer Care Team - Ed

April 20, 2023

Randy was great, I would recommend him for your next car sales. It was awesome More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
Apr 21, 2023 -

CarSquad responded

Dear Linda, Hearing that you had an AWESOME experience with Randy is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Dodge Grand Caravan. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

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