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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

April 20, 2023

Quick and easy buying experience! We would definitely recommend using Carsquad for your next purchase!! More

by Kimbelina74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Andrew Jewesak, Robert Gonzalez
Report | Print
Apr 21, 2023 -

CarSquad responded

Dear Kimbelina74, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience quick and easy. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your nearly new Volvo! Sincerely, Your CarSquad Customer Care Team - Ed

April 19, 2023

Robert was very helpful. I was able to get the car I wanted and he was able to show me other options. More

by bmicaela96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Robert Gonzalez
Report | Print
Apr 19, 2023 -

CarSquad responded

Dear Bmicaela96, We are happy to hear that Robert was able to show you various options and help you purchase the car you wanted. Thanks for the 5-star review and for recommending CarSquad to others. We wish you safe travels in your nearly new Kia Soul and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

April 18, 2023

Thank you CarSquad and thank you Ashley. Best and fastest car buying experience ever. Thank you to the manager Logan for helping me out as well. 10/10 More

by Joselaguna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Madrigal, Livan Perera
Report | Print
Apr 18, 2023 -

CarSquad responded

Dear Joselaguna, Hearing that you had the BEST AND FASTEST CAR-BUYING EXPERIENCE EVER is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Chevy Express Cargo Van. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

April 18, 2023

Lonnie was very knowledgeable about different makes of vehicles. Really helped out a lot on our purchase being able to answer the many questions we had. Patient and attentive too. Felt as if we were his o More

by EJCollins3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jefte, Lonnie Dorsett
Report | Print
Apr 18, 2023 -

CarSquad responded

Dear EJCollins3, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Lonnie. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

April 18, 2023

They were very quick. The efficiency was max and the courtesy from them was outstanding. Thank You. More

by Nelson Gomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Livan Perera, Muhammad (Moin) Uddin
Report | Print
Apr 21, 2023 -

CarSquad responded

Dear Nelson, Thank you for purchasing two Toyota Tacomas at CarSquad. It’s great to hear that you found our staff to be quick, efficient and courteous. It’s also great to know that it’s an experience you’d recommend to friends and family. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

April 17, 2023

Randy was the best I have ever dealt with. Everyone should come and visit car squad just for him. More

by dbuggs15
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Randy Garrison
Report | Print
Apr 18, 2023 -

CarSquad responded

Dear Dbuggs15, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Randy. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your Jaguar E-PACE! Sincerely, Your CarSquad Customer Care Team - Ed

April 16, 2023

Jose Cruz was great to work with! Everything was nice and efficient at Car Squad. Would recommend. More

by Stamps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Jose Cruz
Report | Print
Apr 17, 2023 -

CarSquad responded

Dear Valued Customer, On behalf of all of us at CarSquad, I would like to thank you for sharing this fine review about our dealership! We are thrilled that you enjoyed your experience with Jose and Ernie. We will be sharing your feedback amongst our team. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your nearly new INFINITI QX80! Sincerely, Your CarSquad Customer Care Team - Ed

April 16, 2023

The team was amazing! Our salesperson was super nice and helpful. Thank you so much! More

by kfellers7393
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili
Report | Print
Apr 17, 2023 -

CarSquad responded

Dear Kfellers7393, On behalf of Haider and your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Enjoy your Toyota Sienna! Sincerely, Your CarSquad Customer Care Team - Ed

April 16, 2023

Daniel did a good job and was a great help with choosing the right car for me More

by riannamosley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Report | Print
Apr 17, 2023 -

CarSquad responded

Dear Riannamosley, We are happy to hear that Daniel was able to help you select and purchase the right car for you. Thanks for the 5-star review and for recommending CarSquad to friends and family. We wish you safe travels in your nearly new Hyundai Elantra and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

April 15, 2023

Well now I am a proud owner of a Audie Q5S and could not be prouder, I have told myself after I pay off my Mustang I will never get back into another note but I will have to say CarSquad had a great deal on More

by Matthew Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Patrick (Pat) Atwood
Report | Print
Apr 17, 2023 -

CarSquad responded

Dear Matthew, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at CarSquad, enjoy your nearly new Audi SQ5! Sincerely, Your CarSquad Customer Care Team - Ed

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