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CarWise Gurnee

Gurnee, IL

4.3
941 Reviews
CarWise offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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6460 Gurnee Mills Circle West

Gurnee, IL

60031

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Showing 941 reviews

February 26, 2026

Buying my first car was less daunting thanks to Thomas. He and Amy explained everything: loan details, warranties, and even maintenance tips. It makes me feel confident and ready to buy. I will come back w More

by Amy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pates
February 26, 2026

William met me at the dealership, patiently explained every step of the process, and ensured I was comfortable during the 2019 Sierra test drive. Amy expedited my loan approval, and the overall experienc More

by Andru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Stepney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2026

CarWise proved to be an excellent choice for my used Rover purchase, as they not only helped me secure a great deal but also saved me time and made me feel highly valued. More

by Teresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pates
February 23, 2026

Was scammed out of $500 told I was informed deposit non refundable, I swear to god I was not informed of this and my grandson was with me and said were not told this. They won’t phone you back nor answer p More

by debzlpn
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
William Stepney
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

Bought a sprinter van for my business. Within 2 months the entire coolant system collapsed. $3500 to repair. More

by cwolford0307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco Rivas
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2026

Recently moved here and need my SUV to be serviced. Everything was fast, transparent, and to the point. Got excellent experience with my car maintenance. Highly recommend. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Michael Mccue
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2026

I had a fantastic experience at this dealership. Will Stepney Jr was friendly, professional, and made the entire process smooth and stress-free! More

by sherriolinger3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Stepney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2026

Thomas showed me several SUVs within my budget and was super honest about each one. Amy’s loan approval was fast and smooth. Great service, glad to recommend. More

by Tommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Pates
January 31, 2026

Polite and helpful until you sign the paperwork for the car.  After that point, they are unprofessional and disrespectful.  I have a problem with the taxes paid for the car, I contacted the dealership 3 ti More

by spyridonionas
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Amy Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2026

The salesperson, Jorgen, was incredibly friendly and well-informed. He guided me through picking out and test-driving various Chevy models. While the 2020 Tahoe caught my eye, I needed a bit more time t More

by Mornings
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgen Parend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.