Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Utica
Utica, NY
895 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 895 reviews
June 10, 2025
Friendly staff who answered my questions thoroughly. Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up - but he was pleasant and helpful as well!) More
by LAMBLC
Verified Customer
June 10, 2025
Good service. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. More
by ANNEVANSTRANDER
June 10, 2025
Service for inspection, oil change and tire rotation, was done on time. Tyler was very professional. was done on time. Tyler was very professional. More
by LZYGO
Employees Worked With
June 08, 2025
Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. ...very attentive to customers' questions and needs. More
by MADIA4
June 05, 2025
Great service department. Did inspection and checked what was requested. Thank you for great service people. Did inspection and checked what was requested. Thank you for great service people. More
by GRACELYNLOU
Employees Worked With
June 04, 2025
Very impressive Subaru dealership and I've been to several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So c several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So clean could eat from garage floor. More
by lsillick
Employees Worked With
June 04, 2025
brought it in to check Ac on my 25 crosstrek . Very professional, explained everything perfectly , knowledgeable and friendly. Josh the service manager was the best!! Salvatore also fantastic!! Very professional, explained everything perfectly , knowledgeable and friendly. Josh the service manager was the best!! Salvatore also fantastic!! More
by MARK@FREDFCOLLIS.COM
Employees Worked With
Salvatore, Josh
June 01, 2025
Very professional, 0 wait time at the desk, in my car was finished before promised! finished before promised! More
by RIGHONESTY
Employees Worked With
June 01, 2025
We recently purchased our second Subaru from this dealership. This is a very professionally operated business with experienced sales executives. Our sales executive, Paul Snyder, has sold both of our dealership. This is a very professionally operated business with experienced sales executives. Our sales executive, Paul Snyder, has sold both of our vehicles (outback & forester) and is a consummate professional who is thoroughly familiar with the product and, perhaps more importantly, knows the needs of his customers. More
by APIERCE50
Employees Worked With
Paul Snyder, our sales executive and an absolute 100.
May 31, 2025
Work with Kli when choosing a salesman. He has a calmer demeanor than the rest of them. He's also not push to shove when it comes to making a sale happen. Kli was patient and let the sale h He has a calmer demeanor than the rest of them. He's also not push to shove when it comes to making a sale happen. Kli was patient and let the sale happen naturally. I was not impressed with the rest of the staff. I enjoyed working on financing with Nick though! More
by Nicholas Humphrey-Isaac
Employees Worked With
Kli
