Cardinal Buick GMC

I would give them a zero if possible. Part of the service provided on the vehicle I drove and purchased was an alignment. Took the vehicle to mechanic within 30 days. Found the driver sid Part of the service provided on the vehicle I drove and purchased was an alignment. Took the vehicle to mechanic within 30 days. Found the driver side front tire had a bent rim. Notified them of the problem within 30 days of purchase and was told there was nothing they could do. More

DO NOT GO HERE FOR SERVICE! Had my Cadillac CTS taken here for an oil change at first to which I was informed that I needed tires however the vehicle was fine to drive. Well tha Had my Cadillac CTS taken here for an oil change at first to which I was informed that I needed tires however the vehicle was fine to drive. Well that was incorrect after I had been driving the vehicle the differential exploded and I had the vehicle towed back to cardinal. To which I was informed that the differential damage was due to the tires which the service advisor told me earlier I was fine to drive on. After fighting and going back and forth with my advisor they finally replaced the diff under warranty and I purchased new tires from elsewhere. 2 months later now the differential has exploded again due to inexperienced technicians this dealership has employed and they are refusing to take any responsibility for it. The reason for the differential going this time is that there technicians did NOT TIGHTEN THE BOLTS properly on the vehicle. STAY AWAY FROM HERE!! More

I used there service department for 2 of my vehilces. After spending thousands I went to pick up my trucks. I called the service manager and my service writer to make sure they would not be blocked. I wa After spending thousands I went to pick up my trucks. I called the service manager and my service writer to make sure they would not be blocked. I was assured they would not, important since i was driving in from 4.5 hours away. I get there on Sunday as I told them and my truck is gone. Found out the truck had been stolen several months earlier. They treated me like crap when I asked for help. I came back to talk to the General Manager about this issue and he came to the show room floor and said :"get the Fuc_ out of here or I'll crack your head. He also tried to yank my paperwork from service from my hands. Im 68 and a senior, so I headed to the door to leave and another salesman, "bully and thug"came up from behind and assualted me. I told him to leave me alone or I would call the police. What kind of company does that to anyone, especially elderly. Im still trying to get my money back from having to pay to get it out of a tow yard and getting it fixed from the damage caused when it was stolen. The GM should be fired and if you hire salesman to act like xxxxx, you're the reason the dealership is run like a criminal element. Belleville and St. Clair County is a great location of close friends. When you read this please beware, its all true and it can happen to you if you use them for service and since the GM is in charge of sales, sales too. They have a very poor dealer rating and its all earned. More

Purchased a new Encore and right at 7k miles engine light came on. Part is back ordered. Has a very bad lag when stepping on the gas. Went back and talked to a sales person, Cody, he tried to up-sell me and came on. Part is back ordered. Has a very bad lag when stepping on the gas. Went back and talked to a sales person, Cody, he tried to up-sell me and was rude when I wasn't interested in adding another $150 to my monthly payment. I will never go there again and will share my experience. More

cardinal Buick! Matt! Arvid! Quan! Those were the three for me that helped bamboozle me Matt! Arvid! Quan! Those were the three for me that helped bamboozle me More

Be careful with them. I test drove a 2011 Toyota Camry that I saw online. I didn’t like it. I asked if there were other cars in that price range. I was told no. The next d I test drove a 2011 Toyota Camry that I saw online. I didn’t like it. I asked if there were other cars in that price range. I was told no. The next day, I received a promotional email from them for their Memorial Day sale listing multiple cars available in my price range. Mind you, I went to visit them May 26th! More

They could not help me within the perimeter of my terms They could not provide financing for a car under 7500 They could not provide financing for a car under 7500 More

The experience at Cardinal Buick GMC was awesome. Thanks to our salesman Jose. He wasn't pushy and let us pick the car we wanted within our budget. He is funny and watched Netflix with us while we wa Thanks to our salesman Jose. He wasn't pushy and let us pick the car we wanted within our budget. He is funny and watched Netflix with us while we waited for financing. He checked up with us to make sure we still like the vehicle we bought. He is an awesome salesman and I would recommend him to family and friends and anyone looking to purchase a new vehicle. More

The most corrupt, dishonest car business I have EVER dealt with. Lied to me repeatedly, took my down payment and continued to lie . Flew in from out of state, left without purchasing ANYTHING. Stay away dealt with. Lied to me repeatedly, took my down payment and continued to lie . Flew in from out of state, left without purchasing ANYTHING. Stay away from these con artist!!! More

They are absolutely criminals! They will smile and hug you while steal your money. If you don't spend all your time babysitting them they will change the numbers and you won't know They will smile and hug you while steal your money. If you don't spend all your time babysitting them they will change the numbers and you won't know what happened until you go for your plates. More