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Cardinal Honda
Groton, CT
286 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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286 Reviews of Cardinal Honda
March 19, 2014
Jeff was very knowledgable on the cars. Jeff took the time to explain the features and operation of the car. Jeff was a true pleasure to work with. I highly recomend Jeff to anyone looking for a new hon time to explain the features and operation of the car. Jeff was a true pleasure to work with. I highly recomend Jeff to anyone looking for a new honda. I have been a parts customer for many years at cardinal and have found the entire staff to be very friendly. The employees treat everyone like family and friends. The personal service is just outstanding. I highly recommend Jeff and the cardinal team. Thank you! More
by Corymorgan
March 16, 2014
Selecting a dealership was as important to me as selecting the type of car. I have not had good experiences in the past at area dealerships. After reading reviews from dealerships of the types of selecting the type of car. I have not had good experiences in the past at area dealerships. After reading reviews from dealerships of the types of cars I was considering, Cardinal Honda was the ONLY dealership that didn't have any negative reviews. With that, my decision was made. I was getting a Honda. After speaking with Sandy, we test drove a 2013 Civic and a 2014 Accord. I went with the Civic for several reasons. Price. Sportiness. Economical. Mileage. I am no longer hauling kids around, so this is a perfect car for me. Matt in finance was a breath of fresh air in dealing with. He explained everything and much to my delight, there were NO hidden fees. A shear delight. My overall experience was very good and I will highly recommend Cardinal to anyone who will listen! Contact Sandy for a relaxed experience and she'll listen to what it is you're looking for. More
by cthappyhonda
Employees Worked With
Sandy Radley
March 13, 2014
Dan was extremely friendly, personable and very helpful. He worked with us until we were happy with the car we wanted. We had some issues and wanted to end our lease early and Dan was able to help us with t He worked with us until we were happy with the car we wanted. We had some issues and wanted to end our lease early and Dan was able to help us with that. I would recommend Dan and would definitely use him again. More
by csamma22
March 11, 2014
I had the best experience ever when I purchased my used vehicle from Cardinal Honda in Groton, Ct. Every employee was helpful and friendly. The service desk staff gave my son 2 tokens for the claw game, th vehicle from Cardinal Honda in Groton, Ct. Every employee was helpful and friendly. The service desk staff gave my son 2 tokens for the claw game, they offered me coffee and made me feel welcome while we waited. The salesman (Robert Guffey) was very knowledgeable, considerate, patient and kind. On subsequent visits, he has been very helpful providing guidance to other areas of the dealership when I required further assistance and advice/help regarding the maintenance of my vehicle. I highly recommend Cardinal Honda and specifically, Robert Guffey if you are looking to purchase a new or used car. More
by nikjer00
Employees Worked With
Robert Guffey, Bob Guffey
January 25, 2014
Outstanding experience. I was a little concerned at first because the salesman was young and probably inexperienced. I was very wrong on that issue. There wasn't one question Dan could not answer abo first because the salesman was young and probably inexperienced. I was very wrong on that issue. There wasn't one question Dan could not answer about the honda CRV I was interested in. He explained all the features and was very courteous at all times. While I was test driving the vehicle he explained more as we went. He handled all issues in a very professional manner. I would highly recommend Dan and Cardinal Honda to anyone looking for a new Vehicle. My dealings with Matt on the financial aspects of the purchase were equally professional and friendly. For an outstanding car buying experience shop at Cardinal Honda! More
by tigCha
Employees Worked With
Dan Mirles
December 28, 2013
Not impressed. Bought a 2010 Civic through them, and was advertised as 15,500. After extended warranty and fees, cost me 18,000 total. I had some major life events happen shortly after, and went back to get advertised as 15,500. After extended warranty and fees, cost me 18,000 total. I had some major life events happen shortly after, and went back to get the car appraised to see how much they would buy it back for, and was offered 10,500 (it was kept immaculately clean), equating to a huge loss of 7,500 for 6 weeks of owning the car. If only I had the foresight to know this would end up happening I obviously would not have bought the car. Just your usual car dealer and nothing better. I don't like the fact that they try to give off the image as a dealer that somehow has more "integrity" or whatnot than your usual dealer, and obviously you can get an idea of how much was made off of this sale. This was the first car that I didn't buy with cash, so my first experience with financing a vehicle obviously. I fell for the extended warranty as I thought somehow it was a good deal. They neglected to mention that the "bumper to bumper" warranty is only good for 1 year, and made it sound as if the bumper to bumper warranty would last just as long as the powertrain, as they only told me that it would last to 100k miles. It's not like I was planning on driving over 15k miles in a year so a lot of good that did me, they could at least lay out all the facts beforehand. I would say it would be best to avoid this dealer as there are likely car dealers that will give you all the facts and have more integrity. More
by JordanJohnson
Employees Worked With
Chris Kuhl, Andy Caldwell
August 22, 2013
I went saturday morning to check a check engine light it took them two hours.So then i went back cause the light came back on they said we will order your part.Wednesday came i call them to see if my sensor took them two hours.So then i went back cause the light came back on they said we will order your part.Wednesday came i call them to see if my sensor came in and they said they never order it.So then the guy on the phone tells me he is going to call me back he never did.So i drove to a different Honda dealer ship they look at my car i was out of there in a half hour.They my sensor on saturday.iI do can recommend Cardinal Honda for Service. More
by ter64
Employees Worked With
Anthony
July 28, 2013
Recently purchased a vehicle from Cardinal Honda and had a great overall experience. Sales and financing were both excellent. It was a great place to do business and I would highly recommend this dealership a great overall experience. Sales and financing were both excellent. It was a great place to do business and I would highly recommend this dealership. More
by NThibodeau92
Employees Worked With
Steve
July 25, 2013
I bought my first new car from Carinal Honda. Definitely recommend this dealership it was a very good experience. Alexander Davis was my salesman and I was very happy with his professional attitude and I di recommend this dealership it was a very good experience. Alexander Davis was my salesman and I was very happy with his professional attitude and I did not feel pushed. My next car I am going back to them! More
by Dannydecaprio
Employees Worked With
Alexander Davis, Alexander Davis
February 11, 2013
When looking for a car a deposit was left stating financing may be a deal breaker on Saturday at closing. Called back Monday morning the person instructed to call stating was able to get better finan financing may be a deal breaker on Saturday at closing. Called back Monday morning the person instructed to call stating was able to get better financing and pricing elsewhere. To refund the deposit the financing was a deal breaker. 1 week later called back because deposit still was not refunded was told it was not going to be. Because they were "preparing a car" the transaction was canceled 31 hours prior to supposed delivery. A dealership by a military base robbing a military family member wow that takes nerve. More
by Dfmq83
Employees Worked With
Peter Schmidt and Chris Kuhl and Rob Bonosconi
