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Cardinal Honda
Groton, CT
285 Reviews
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285 Reviews of Cardinal Honda
November 25, 2012
We were completely ripped off and taken advantage of by Cardinal Honda. When we wanted the problem rectified they completely refused and wouldn't even give us the time of day. I would not recommend this Cardinal Honda. When we wanted the problem rectified they completely refused and wouldn't even give us the time of day. I would not recommend this dealership to anyone! More
by Ngianfredi
Employees Worked With
Scott Farrington
August 29, 2012
One word to describe the experience at Cardinal Honda....Exceptional! I own my 2nd car from Cardinal Honda and they never seem to disappoint me. Honda....Exceptional! I own my 2nd car from Cardinal Honda and they never seem to disappoint me. More
by CardinalHonda
Employees Worked With
Bernadette Drennen
February 24, 2012
After bringing my car in for scheduled maintenance including a tire rotation, we immediately noticed a slight shimmy. This is my commuter car so not used on a daily basis, so when I got on the highway including a tire rotation, we immediately noticed a slight shimmy. This is my commuter car so not used on a daily basis, so when I got on the highway a few days later I noticed as I approached 50mph the shimmy was significantly worse and at 65 it was horrible! We brought the care back in to see what the problem was. Now originally the receptionist had mentioned needing " a new tire next time you come in", but when my husband picked the keys up a different person said our tread was safe and not to worry about it. So today we are standing talking to the original receptionist, and instead of offering to double check that everything is tight and ruling out any other possibility for this problem, she immediately jumps to "well I told you that you needed new tires, your tires are chopped and you need an alignment, this is the ONLY thing that will fix this problem" Ok....you didn't tell us that the tires were chopped or that we needed an alignment! Then I said well it didn't do it before we dropped it off, and she was still very adamant that it was the tires and nothing else. Finally after her being very short and NEVER NEVER NEVER offering to double check everything to be sure this was the issue, we demanded they rotate the tires back to where they were. On a second note, I asked her "don't they test drive after changing tires around, b/c they would have noticed this" She replied "absolutely and it was told to you that it had a shimmy!" NO IT WASN'T. Why in the heck would I want a car rocking and rolling going 65mph down the road, I would have immediately told you to fix the problem... Never will go here again, these people are rude, and more importantly liars More
by jstmat5
Employees Worked With
Service Department
November 16, 2011
I got the lowest price. They had the car in my color. I took it home the same day. Financing process was no pressure. Alex, Steve & chris were great. took it home the same day. Financing process was no pressure. Alex, Steve & chris were great. More
by aspurd1
Employees Worked With
alex, steve, chris, Alexander Davis
October 27, 2011
I am so glad we found Cardinal Honda! My husband and I were shopping for a new 2012 Honda Pilot Touring edition. We were shopping prices on the internet and of all the Honda dealerships we requested infor were shopping for a new 2012 Honda Pilot Touring edition. We were shopping prices on the internet and of all the Honda dealerships we requested information from Cardinal Honda was the only one to respond in a timely fashion with the best price, other dealers didn’t even get back to us! There was no doubt about it we knew we were going to Cardinal Honda to make our purchase. The following day we drove to Groton, CT from our home in Watch Hill, RI which is only 20 minutes away. When we arrived we were greeted in a very friendly, professional manner. We test drove our Pilot and it was perfect! Our Sales Associate was with us every step of the way and we were never without answers to all of our questions. We were also shown around the dealership with regards to the service department and an incredible customer lounge with snacks and coffee!!!! Next, our Pilot was ready to go home with us and much to our surprise the entire dealership came to the showroom to applaud and congratulate us on our purchase. The overall experience was wonderful; from the selection to the clear & simple pricing to the friendly and professional people we absolutely love Cardinal Honda! Thank you! We will be customers for life! - Jasmine More
by jas02891
Employees Worked With
Bernadette Drennen, Jeff Dimmock, Rob Bonosconi and Chris Kuhl
