We bought a used Honda at Cardinale Mazda. The sales process was overall good. Aaron Weiss was helpful and not too aggressive. When we decided to go ahead with our purchase we were handed off to Matt LaRussa. He used a very dishonest tactic to sell us an expensive warranty plus other unnecessary options by telling us that we would get a better interest rate from the bank and the total financed would be the same. This is simply not true. Banks don't need a warranty to secure an interest rate for a client. Matt was misleading us trying to make a commission on overpriced products. We ultimately didn't get any of the options he was selling.
I would be weary of using CardinaleWay's finance team if you are looking at a car through them. Do your research and be ready for their shameful tactics if you do use them and walk out if you are even slightly uncomfortable or unsure. This ruined our experience at this dealership and we won't be visiting them again for any reason.
Dee Straker was very informative. He also went above and beyond teaching our teenager some financial lessons. We didn't intend to purchase for another month. However, Mazda puts out a great product, combined with Dee's knowledge and helpful demeanor is a winning combination!
Great first time buying experience over all! Dee was helpful, knowledgeable and very personable. Not your typical salesman just trying to make a sale. And chuck in financing was really great too. I'm in love with my Mazda!! Thanks, Dee! And thanks Chuck. You guys are rad!
We had a fabulous experience at Cardinale Way Mazda Peoria our internet salesman (Dee Straker) was helpful but not pushy and very knowledgeable about the vehicles that were available and the price range we were looking at. Dee went above and beyond our expectations! We went to other dealership but were put out at the inept attitude or the pushy salespersons.
Thank you Cardinale Way Mazda and Dee Straker!
Kerry & Samantha