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CardinaleWay Mazda Las Vegas

Las Vegas, NV

4.8
890 Reviews

6950 W Sahara Ave

Las Vegas, NV

89117

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890 Reviews of CardinaleWay Mazda Las Vegas

December 04, 2023

Lack of attention to detail will get you screwed over if you bring your business here. More

by kes2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yolyanna Mokrousova, Shane Johnson, David Keyvan
Dec 07, 2023 -

CardinaleWay Mazda Las Vegas responded

Kes, We take every negative review seriously at our store and it appears you may have missed something when working with our team during a transaction. No matter what you purchase from us, it is standard practice that we present the information available with our customers before they purchase something. With that said, if you feel you did not pay attention to something during this process, perhaps we can improve how we work together in the future. It is important to us here at CardinaleWay that all of our customers are appreciated and heard so I encourage you to reach out to the representative you worked with during this experience or contact me regarding this experience to see if there is anything we can further clarify with you. Feel free to reach out to me and perhaps we can assess how to move forward. Sincerely, Brandon Provo Customer Support Manager CardinaleWay Mazda Las Vegas (702) 304-4972

December 03, 2023

I’ve been coming to this location for over 8 years. The service is always top notch. Matt is the best! More

by bman10
Recommend Dealer
Yes
Employees Worked With
Matthew Haverkamp
Dec 03, 2023 -

CardinaleWay Mazda Las Vegas responded

It's great to hear about your consistent positive experiences at CardinaleWay Mazda of Las Vegas. We also think Matt does an excellent job. Thank you for sharing your perspective.

December 03, 2023

Amazing service everytime I take my car in! Nick is the best ! The mechanics that worked on my car are the best also everytime I take my car in it’s usually for big jobs and my car comes out d More

by Bobbybiondo
Purchase Time
Recommend Dealer
Yes
Employees Worked With
NICK DORIO
Dec 03, 2023 -

CardinaleWay Mazda Las Vegas responded

We appreciate your loyalty and trust in the CardinaleWay Mazda of Las Vegas team. It's great to know that you find our honesty and thorough explanations valuable. We look forward to continuing quality service for any future needs your car may have.

December 03, 2023

Great service and team very friendly and helpful customer service vinne and Shane showed great customer service More

by pprah7772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Haverkamp, Vinnie Bruno, Shane Johnson
Dec 03, 2023 -

CardinaleWay Mazda Las Vegas responded

We truly appreciate your positive feedback regarding our team and customer service, specifically noting Shane and Vinne at CardinaleWay Mazda of Las Vegas. It certainly makes us proud when we meet our customers' needs. Thank you for choosing us!

December 03, 2023

I came here for my first oil change from purchasing a certified used Toyota Camry Hybrid in August. From the first day I bought this vehicle, I was told/saw about my first maintenance to be free. Now w More

by LSTITZEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Haverkamp, Christian Gonzalez
Dec 08, 2023 -

CardinaleWay Mazda Las Vegas responded

Lorena, It is disturbing to us to hear that you feel as if your business at our store is inadequate compared to our Mazda brand customers. This is completely opposite of the experience we cater to when working with all of our customers, no matter what car they purchase from us. With that said, your satisfaction is paramount to us here at CardinaleWay and I encourage you to reach out to me regarding this experience you had with our team during the first oil change on your Toyota Camry Hybrid. Please reach out to me as soon as you can so I can work to resolve this matter for you. We genuinely value you as a customer here and I hope to hear from you soon. Sincerely, Brandon Provo Customer Support Manager CardinaleWay Mazda Las Vegas (702) 304-4972

December 02, 2023

Very friendly staff and trustworthy been coming here for years and never had any issues. More

by Dougalex24
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Haverkamp
Dec 02, 2023 -

CardinaleWay Mazda Las Vegas responded

We appreciate your trust in CardinaleWay Mazda of Las Vegas and are pleased our staff continues to meet your expectation over the years. Your feedback is noted.

December 01, 2023

They help us got the car without any problem- They were all very accomodating and very, very nice and straight forward and explained to us very clearly about the car loan. We appreciated everything they ha More

by DEVEZABOYET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cromie, Christian Gonzalez
Dec 02, 2023 -

CardinaleWay Mazda Las Vegas responded

We appreciate your high rating and kind words about our straightforward process at CardinaleWay Mazda of Las Vegas. Your acknowledgment uplifts us and we look forward to maintaining this level of service in the future. Thank you for choosing us.

November 30, 2023

Didn’t seem friendly or welcoming. Interacted with at least three employees and none seemed very cheerful or friendly. Had prepaid maintenance and was charged the difference between wh More

by TBROWN5773
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Didn't get all names. , NICK DORIO
Dec 01, 2023 -

CardinaleWay Mazda Las Vegas responded

Hello, Customer satisfaction is our goal here at CardinaleWay Mazda of Las Vegas. I would appreciate the opportunity to speak with you about the level of customer service you received from our Service Team during your visit for prepaid maintenance, as well as your subsequent charges. Will you please contact me directly? Sincerely, Brandon Provo Customer Support Manager CardinaleWay Mazda Las Vegas (702) 304-4972

November 30, 2023

Excellent service! Anna was awesome in helping me get a good deal on my new car. More

by BVENUS37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yolyanna Mokrousova
Nov 30, 2023 -

CardinaleWay Mazda Las Vegas responded

We appreciate your feedback. It's great to hear that our team, particularly Anna, provided excellent service while you were purchasing your new car at CardinaleWay Mazda of Las Vegas. Thank you for choosing us.

November 29, 2023

It was fine. The experience was Stressful but at the end a deal was reached More

by helenbelenuriarte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, Isaac Rivas
Nov 29, 2023 -

CardinaleWay Mazda Las Vegas responded

Thank you for sharing. Buying a car can be stressful indeed, but we're pleased that everything worked out at the finish. Your feedback is appreciated at CardinaleWay Mazda of Las Vegas.

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