CardinaleWay Mazda Las Vegas

purchased a new vehicle here. The sales people were very purchased a new vehicle here. The sales people were very nice and hustled to get the cars I wanted to look at. It was a very easy process and I was i purchased a new vehicle here. The sales people were very nice and hustled to get the cars I wanted to look at. It was a very easy process and I was in and out in about 90 mins the day I was ready to purchase. Their service dept was also super fast when I took the car in for it's first scheduled service and addressed the issues that I brought up quickly. More

Francisco and Joe were so helpful with my first purchase of a car. Made me feel comfortable it and reminded me to hustle! Very Grateful. of a car. Made me feel comfortable it and reminded me to hustle! Very Grateful. More

BEWARE of internet listed price & dishonest 'mistakes' I saw a car I liked and listed at a good price at CardinaleWay Mazda on several different used car websites. When I went to the CardinaleWay website, I saw a car I liked and listed at a good price at CardinaleWay Mazda on several different used car websites. When I went to the CardinaleWay website, though, at the very bottom of the page in tiny writing was the detail: 'Plus government fees and taxes, $1,295.00 reconditioning fee, dealer installed equipment (Tint/Door Edge GRD $310.00, Nitrofil $195.00, Shadow Mark $395.00, Wheel Locks $95.00), any finance charges, any electronic filing and dealer document processing charge $599.50 and any emissions testing charge $48' Shop around with other dealers to see what their add on fees are, but you'll see this adds almost $2200 to the internet listed price. I found it very deceptive that on the non-CardinaleWay websites (CarGurus, TrueCar, Cars.com, etc) that these 'extra' fees weren't included in the listed internet price, so I called the dealership to find out if they were part of the price or not. The internet sales rep, Jennifer, told me they were not part of the price (Mistake/Lie #1). I went to the dealership to look at 2 cars (a blue one and a red one), and Jennifer handed me off to a salesman. We looked at/drove the two cars. When I finished driving the blue car, I asked the sales rep, Mike, about the additional fees and explained that I talked w Jennifer and she said those fees at the bottom weren't always included in the price. He told me the price listed on the windshield of the car on the lot included those fees - fair enough. We walked inside so I could get a listing of the 'out the door' price of the blue car. After talking with Jennifer and his boss, Mike came back and said the price of the blue car was $1500 higher than the price I saw on the internet (Mistake/Lie #2). NEWS Flash, the price on YOUR website is the same price I was quoting! I'm POSITIVE, if I agreed on that price, they would've then added the $2200 to that price plus tax and title fee. Mike asked me if I could show him the price I saw on the internet for the blue car so I pulled it up and showed him.. I sent Mike the pic of the internet price so he took that price to his boss. Mike returned a few minutes later with a printed out quote for what I thought was the blue car (Mistake/Lie #3 - it was a manipulated quote for the red car that made the price look like the blue car). After some discussion, I said 'fine, I'll be back tomorrow with a bank check for the price of the car.' Mike said 'What would it take for us to sell you this car tonight?' I said we'd have to see if it can fit in our garage, so (Amazingly - this is why Mike gets points for his dedication to the sale), he said 'ok, let's take it to your house and see.' After we took it to the house and saw it would fit in the garage, I told Mike I'd have to get some $ off the car to do the deal tonight. He checked with his boss, but said 'no can do, that price is as low as we can go.' I said 'Thanks, then I'll see you tomorrow.' After I went inside, I looked closer at the printed quote and realized, the quote was for the red (less expensive) car and the numbers were changed to make it look like the price of the blue car (another mistake/lie). I texted Mike that the quote was for the wrong car and he was upset that Jennifer made a 'mistake' with the quote. I was pissed too. I texted Mike the only price and fees I would pay and later realized why you NEVER get forced into a sale (because the dealer is probably pulling one over on you). I highly doubt that the dealer will accept the price I want to pay, but even if they did, I wouldn't want to buy a car at CardinaleWay Mazda.....too many 'mistakes' and subtle pressure to buy 'right now.' Bottom line: ALWAYS sleep on it and if it feels good the next day, then do the deal (after you check every detail is correct). In this case, I couldn't accept as many 'mistakes' that were made trying to get me to accept a much higher price than was advertised on the dealer website (and multiple others). It seemed like Mike was playing 'good cop' and his boss/Jennifer were playing 'bad cop.' My experience at CardinaleWay Mazda is why car dealers get a bad rap. More

Quick Lease end sale Very professional, knowledgeable...always helpful. He was easy to talk to. He made our transaction fast and easy. I would definitely recommend him Very professional, knowledgeable...always helpful. He was easy to talk to. He made our transaction fast and easy. I would definitely recommend him anytime. Great job! More

Quick and Easy Good people and an honest dealership. I was looking for a good buy and had narrowed my search to two different all wheel drives and Mazda was the bet Good people and an honest dealership. I was looking for a good buy and had narrowed my search to two different all wheel drives and Mazda was the better fit. David and this dealership were exceptional. More

Quick and Easy Transaction When I shop, I usually already know what I'm looking for before I enter a store. David S seemed to pick up on that fact right away and with my initial When I shop, I usually already know what I'm looking for before I enter a store. David S seemed to pick up on that fact right away and with my initial comments about what I had in mind he led me straight to the car that I desired. I traded in my old car and drove out with my new one. Some questions and concerns arose about the financing which David handled to my satisfaction quickly and efficiently. I would recommend Cardinale Mazda and especially David to anybody looking to purchase a new or used car. More

Fast and easy! David was very helpful and knowledgeable. I had a general idea of what I was looking for and David just refined it down to the perfect car for me. I w David was very helpful and knowledgeable. I had a general idea of what I was looking for and David just refined it down to the perfect car for me. I was in and out in 2 hours. Very friendly staff. They were able to work around my budget to get me what I wanted without any big sacrifices. I would recommend. More

Ask for Silvia. No games, no pushy behavior, very flexible. Of course every new car purchase is a giant headache with the back and forth. In this case though, if your saleswoman is Silvia, you have an ally, and Of course every new car purchase is a giant headache with the back and forth. In this case though, if your saleswoman is Silvia, you have an ally, and your battling the banks. I walked in with a bottom line of what I would settle for. Naturally I tried to get a MUCH better deal but with my credit that wasn't happening. Silvia was not pushy (we exchanged emails for a couple weeks and once I said I wasn't interested she backed off. However when I reached back out she was right there ready to help.) Anyways, I have a good sense of people and never did I feel like she was trying to pull one over on me. Of course she did her job and tried to sell the car but when I made my stance clear she respected it and made the deal work for me. If you're new to car buying (my first finance) or if you're just tired of dealing with games and snakes, go see Silvia and she will be your ally. I can't say that I am ecstatic with the terms I received however I didn't go over my expectations and hopes that I started with. I AM ecstatic about my new car and the way Silvia was always willing to fight for me. Thank you Silvia! More

Easy buying experience I recently purchased a Mazda CX5 from CardinaleWay Mazda Las Vegas. This was my first Mazda purchase and will definitely not be my last. The sales con I recently purchased a Mazda CX5 from CardinaleWay Mazda Las Vegas. This was my first Mazda purchase and will definitely not be my last. The sales consultant David was friendly, patient and helpful throughout the entire buying process from test drive all the way to a follow up phone call ensuring I was happy and satisfied. Not only do I love my new Mazda, I love feeling as though I am now a part of the Mazda family! More