Carfive - Plaistow NH

Great truck and experience I was shopping in Plaistow for a truck and we went to a couple dealers. I needed a 1 ton diesel pick up for my business. The places I stopped didn't a I was shopping in Plaistow for a truck and we went to a couple dealers. I needed a 1 ton diesel pick up for my business. The places I stopped didn't appear to know what they were talking about. Then I stopped at diesel world. When I pulled onto the lot I expected to be attacked by sales people, on the contrary they came out and asked if I had any questions I said I would like to look around first.  to my surprise they left me alone to pick the truck I wanted.  I had comparison question about the cummins, the duramax and the power stroke pertaining to torque and they had all of the answers. I also got a better rate using one of their credit unions than my own credit union was offering. All I can say is My wife and I had a great time buying a great truck that we could afford. Our employees are very rough on our trucks and need to replace one every year or tow and there will only be one place I go to in moving forward. Thank you Mr. Orlando and congratulations on being able to employee such a great team. Looking forward to doing business with you in the future. It won't be for a long time my F450 king ranch is perfect. Thanks guys Larry McCauley  More

one of the worst experiences ever They agreed to a deal over the phone after meeting with them. They then sold the vehicle to someone else the next morning without ever letting me know They agreed to a deal over the phone after meeting with them. They then sold the vehicle to someone else the next morning without ever letting me know someone else was interested in the vehicle. Beware extremely Shady business practices. More

Diesel world is a circus ! They Sold me a truck with a horrible warranty . Also they sold me an extended warranty. Problem is the extended warranty doesn't cover my truck due to They Sold me a truck with a horrible warranty . Also they sold me an extended warranty. Problem is the extended warranty doesn't cover my truck due to its high mileage. The mileage(on the day of purchase) exceeds the maximum mileage that the contract requirements allow . So from day one I have not been covered under the extended warranty (that I paid for) because it was declined without my knowledge . Luckily I called the company that holds the contract and they informed me that my contract was declined due to the high mileage of the vehicle . Now the problem is that diesel world will not admit that my contract is declined . "Your covered "they say! Now I'm forced to have the contract holders send me a notarized letter that proves I'm not covered just so I can get my full refund . Diesel world is obviously trying to prolong this as long as possible and as difficult as possible. This is Defiantly one of the worst experiences that I have had buying a used vehicle . My main compliant is The fake or invalid contract that they sold me which they are now prolonging the refund process while feeding me xx . There has been some small issues like when they told me my truck is all set and ready for pick up when in reality I drive an hour to the dealer just to find my truck still in there service bay with the inner fenders still removed . With that all aside my experience with customer service has been extremely different ever sense my check cleared into their account. Before they seemed to want to jump through hoops for me just to make a sale, but now they do anything in there power to avoid me . So here's my review. More