Cargill Chevrolet
Putnam, CT
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TERRIBLE experience 25 yrs ago. Thought I'd try again. Same experience, just a new salesman. Big mistake....again. Severely lacking in professionalism, knowledge, customer service, honesty, follow through Same experience, just a new salesman. Big mistake....again. Severely lacking in professionalism, knowledge, customer service, honesty, follow through and most important...integrity, Will never purchase a vehicle there again Note: CARGILL COLLISION was AMAZING! More
They do not stand behind the cars they sell. I bought a car from them and one month later it completely died and they did nothing . I had to pay them for the repairs and less than a year after buying it I car from them and one month later it completely died and they did nothing . I had to pay them for the repairs and less than a year after buying it I had to do more expensive repairs. More
Buyer beware: I bought a 2021 Chevy Silverado that is 2 days old on a flat bed with 200 miles on it. Cargill has not been helpful in the least bit telling both myself and GM headquarters there’s “nothing m days old on a flat bed with 200 miles on it. Cargill has not been helpful in the least bit telling both myself and GM headquarters there’s “nothing more they can do” They initially told me they would replace the part in a few days ( a brand new truck shouldn’t need a part first of all) Then after not hearing from them I called and they said it could be weeks. They gave me a loaner that is basically a go cart on truck wheels and told me that was comparable. Which it is far from. They then told me I couldn’t return it which is not true according to the consumer rights act. If you’re thinking about buying a vehicle from them think twice, they will not stand by it. I have contacted GM and I’m also contacting the better business bureau, state attorney general and will plaster all over social media. Buy ANYWHERE but from here. More
Bad service I was trying to buy a vechile,, called several times for two weeks no one returned my call. I had to call the general manager. DO NOT BUY FROM THIS PLACE several times for two weeks no one returned my call. I had to call the general manager. DO NOT BUY FROM THIS PLACE More
Had to Trade in My Sierra for a Heavy Duty, and Sales Associate Aaron was phenomenal. We found the right truck at an amazing price! I’ve worked for 2 Dealerships and have bought a few vehicles from deale Associate Aaron was phenomenal. We found the right truck at an amazing price! I’ve worked for 2 Dealerships and have bought a few vehicles from dealerships, and in my experience Aaron delivered with excellent service. Aaron definitely gets 5 star rating along with the CarGill Team. Excellent Work CarGill and Aaron! More
I was hesitant about this dealership after reading reviews, but I found a car for a really good deal so I decided to judge them based on my own interactions. I wish I trusted my gut instinct. I put do reviews, but I found a car for a really good deal so I decided to judge them based on my own interactions. I wish I trusted my gut instinct. I put down the $500 deposit, to which they conveniently remembered after I already put this down that the car was listed for over $2000+ lower than what they thought it was. Don’t really understand how that’s even possible lol, but whatever. I ended up losing money because PayPal charged me $15 to send them the $500 deposit. So basically, I’m out $15 for wasting my time. 👍🏼 Two days later, they also had the audacity to text me asking if I’d like to purchase a different vehicle from them. Probably so they could try scamming me again, but I already got a GREAT deal at a different dealership. I called them and they talked to me as if I was stupid. The staff is completely unprofessional, slimy, and flat out disrespectful. I don’t know how this place is even still open but the BBB/Consumer Protection will be made aware of my experience with false advertising & changing the price on me after I already gave them my money! More
Keep I mind that this purchase was done during the Covid-19 pandemic. With that said, here is my review. Hands down the utmost worst car buying experience I have ever encountered. SEVERE lack of comm Covid-19 pandemic. With that said, here is my review. Hands down the utmost worst car buying experience I have ever encountered. SEVERE lack of communication, dismal to non-existent follow through on what was promised, poor workmanship from safety inspection to cleaning and detailing. The vehicle was actually delivered with tire pressure sensors out (not low, inop), check engine codes present, 4 open recalls needed to be performed, the interior was horrible, the emergency brake locked in place when I accidentally pressed the pedal, brake lights were out, fog lights didn't work, and the exterior detailing could be done better by a 10 year old. On top of that, the registration was weeks, not days, weeks past what was promised to be done. Things I've performed with since I took ownership: Replaced the following: Blown out shocks all the way around Bad headlamp switch Third brake light bulbs Cargo light bulbs Reconnected the 2 unplugged sensors after repair Cleaned the interior from previous owner Repaired the Evap tube near the canister Cleared the computer codes Had a proper alignment performed (way off) Things that still need to be performed: Emergency brake service or repair (The factory clips were still on it when inspected) Find out why the fog lights are not working. After dealing with Andrey and getting fake promises and this bad of a delivery. I pestered him for weeks to get my registration just to END THE RELATIONSHIP. BOTTOM LINE: STEER CLEAR. More
Exceeded expectations I usually don't write positive reviews as I expect good service for the price I pay. Cargill collision center however exceeded my expectations all aro I usually don't write positive reviews as I expect good service for the price I pay. Cargill collision center however exceeded my expectations all around. Great service at a great price and ahead of schedule. I asked for an estimate for light damage to my Silverado rear quarter panel just to have when I went to my local body shop for comparison. Cargill's replacement price was less than the local shop repair price. How can you beat that? My truck looks like the day I picked it up from Cargill. Thank You Paul More
Watch out for the $125 Diagnostic Fee! While the front staff girl may have been helpful, her asking me to initial a piece of paper in two places and when I asked if there was any charges if While the front staff girl may have been helpful, her asking me to initial a piece of paper in two places and when I asked if there was any charges if they would let me know ahead of time, she said "yes". I then get the repair bill and look further, which includes an automatic "$125.00" diagnostic fee, when I had told them what the problem was. The repair was a small $80 part, however, the total was $330, due to hidden diagnostic fee and labor. They quickly have you initial the "ok to repair" order, however, fail to tell you there is a large fee that is not pointed out. They told me once they sell so many cars, they really don't care if someone is unhappy. More
Worst customer service ever. Traded in an older truck for a brand new one that breaks down all the time for various reasons. Was offered no help when stranded multiple times. Wish I kept my old truck I thou a brand new one that breaks down all the time for various reasons. Was offered no help when stranded multiple times. Wish I kept my old truck I thought by buying a new one I wouldn't have to worry about breaking down. The worse part is the dealer offers no restitution and I miss several days of work sitting at dealership. They ste never open when I break down so can't get rental More