Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
50 Reviews of Carl Black Chevrolet - Service Center
Sort by
June 03, 2019
Went in for general service Called and scheduled service including checking on a Brake Ware light. Got to shop 10 min early. The dude said - well if you have a break problem, t Called and scheduled service including checking on a Brake Ware light. Got to shop 10 min early. The dude said - well if you have a break problem, the car must stay overnight! Drove 30 miles to your shop and had made no arrangements to leave the car. Told them to do other work. Checked on the car 1.5 hrs later - it had not moved. They said a couple more cars ahead of me. I could not wait - left with no service or concern about a possible Brake problem. I am now using Serria services. I will not be back for new purchase or service. Dave Klug More
by D.KLUGER1
Verified CustomerEmployees Worked With
Other Employees :
Do not know names - just checked my boxes, Jeremy Teal, Kayte Oliver, Johnny Velazquez
Helpful May 21, 2019
Rude and obnoxious Gary harms said he was the general manager, and couldn’t find my keys. So I had to pick up the car the next day. I said I need it today, he said he wa Gary harms said he was the general manager, and couldn’t find my keys. So I had to pick up the car the next day. I said I need it today, he said he was done with this conversation and basically told me to screw off More
by Jasonbarger213
Employees Worked With
May 16, 2019
Annual service on my company truck As always fast and friendly service from Chris Madison Knowing there is quality work and convenient to my work location and Chris always reminds me As always fast and friendly service from Chris Madison Knowing there is quality work and convenient to my work location and Chris always reminds me of and other up and coming services that need to be done More
by DELA1091
Employees Worked With
Chris Madison
May 15, 2019
Service. Oil change and brake repair I always receive the best quality and friendliest service at the best price in time. Great people and a great place to deal with. Thank you I always receive the best quality and friendliest service at the best price in time. Great people and a great place to deal with. Thank you More
by J.BENET
Employees Worked With
Chris
May 10, 2019
Car trouble on vacation My check engine light came on and AC went out while en route from PA to MO. We took our car to Carl Black and John was able to get it looked at same d My check engine light came on and AC went out while en route from PA to MO. We took our car to Carl Black and John was able to get it looked at same day. We were back on the road early the next morning. Very grateful that they were able to help us out so quickly. More
by Billie R
Employees Worked With
John Sanchez (?)
May 10, 2019
Exemplary service and treatment of customer. This is my second experience with this dealership and I couldn’t be more pleased with the customer service. professional, courteous and dedicated.I This is my second experience with this dealership and I couldn’t be more pleased with the customer service. professional, courteous and dedicated.I higjy recommend them. More
by Feral2
Employees Worked With
John Chavez customer service. Stephen Biingam technician.
May 09, 2019
May 7th service dept Everyone in the service dept was helpful. Chris Madison was my service rep. They have a shuttle as well so I was able to leave my car and arrive at wo Everyone in the service dept was helpful. Chris Madison was my service rep. They have a shuttle as well so I was able to leave my car and arrive at work on time. I recommend them with a 5 star rating More
by 16buick
Employees Worked With
Chris Madison
May 06, 2019
Great service and sales staff. Chris and Terry were professional. I would recommend to anyone near the Nashville metro area. I will buy my next car from here. and sales staff. Chris and Terry were professional. I would recommend to anyone near the Nashville metro area. I will buy my next car from here. More
by ZaneRH
Employees Worked With
Terry Maddox
May 06, 2019
Amazing They were incredibly helpful. My car is brand new and has multiple lights come on for what seemed to be no reason. Chris was able to get me in quickly They were incredibly helpful. My car is brand new and has multiple lights come on for what seemed to be no reason. Chris was able to get me in quickly and help solve the issue seeing as I was a little worried! More
by MAKAYLA.HURLEY
May 03, 2019
Great care of my Chevy Cruze Quick, accurate assessment of what maintenance was needed for my 2012 Chevy Cruz. I was advised of all costs ahead of time and provided with options. Quick, accurate assessment of what maintenance was needed for my 2012 Chevy Cruz. I was advised of all costs ahead of time and provided with options. I appreciated the courtesy and respect given by the full team —Chris, Terry, and everyone else. More
by ChevyOwnerInKentucky
Employees Worked With
Chris in service dept., Terry Maddox
