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Carl Hogan Chevrolet Buick GMC

Columbus, MS

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24 Reviews

2333 Hwy 45 N

Columbus, MS

39705

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24 Reviews of Carl Hogan Chevrolet Buick GMC

October 01, 2016

Knowledgable salesman Very pleased with our experience. Jerry was very knowledgable of his products and able to answer all of our questions. Never made us feel pressured! More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2016 -

Carl Hogan Chevrolet Buick GMC responded

Thank you for sharing your experience with us, Tara! It is wonderful to hear that Jerry provided you with excellent service and knowledge so you could make a pressure-free decision. We are so glad that we had the opportunity to work with you and hope to see you again for any of your other car needs!

July 31, 2016

Hogan. Trash. Same thing Went looking around at new cars. Was treated unimportantly by the salesman. I have no idea how they ever make a sale to anybody there. Also, his comme More

by Mamba24
Customer Service
Friendliness
Recommend Dealer
No
Aug 01, 2016 -

Carl Hogan Chevrolet Buick GMC responded

Thank you for sharing about your experience. We are disappointed to learn that you feel your experience at our dealership did not meet your expectations. Here at Carl Hogan Automotive, our team strives to provide an excellent customer experience. We would appreciate the opportunity to discuss your concerns further so we can use your feedback to improve our efforts. Please contact us at (888) 640-1942 at your earliest convenience. Thank you.

October 14, 2015

Very unprofessional I bought a new Chevy truck in Feb from Carl Hogan. Felt as though I got a good deal so, my wife and I go back a few months later to look at possibly b More

by Ronnie52
Customer Service
Friendliness
Price
Recommend Dealer
No
July 27, 2009

Seems to be an ongoing issue with Carl Hogan and his dealerships - service or lack thereof. The service department at Chevrolet is awful to deal with. They are more bothered by you calling to make an More

by ramgxr03
Customer Service
Friendliness
Recommend Dealer
No
Jan 13, 2010 -

Carl Hogan Chevrolet Buick GMC responded

This communication is from the customer relations department at Carl Hogan Automotive, regarding your review on dealerrater.com. Your review seems to have several issues if understood correctly. Before the customer relations department can address your concerns and assist you. Your concerns need to be identified as exactly what they are. 1. Are you having difficulty setting a service appointment by phone? 2. Did you bring a vehicle in for repairs and the service department was unable to make repairs because they were unable to obtain the parts needed? 3.Did you try to purchase a part from the parts department and they were unable to obtain the part you needed? If we can identify your concerns I am sure we can come up with a resolution that will be more than satisfactory.

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